Service Alerts

Last updated: February 2, 2023

Passport is committed to helping our customers navigate changes to international shipping. We have put together a page with detailed service disruptions to all countries. Please check this page regularly to stay updated with the latest developments.

For our brand partners - Please turn off shipping to all countries where international service has been suspended. These shipments will not leave the United States until the suspensions have been lifted, and in some instances, may be returned to sender. See the complete list of country suspensions below.

If you have questions or need assistance, don't hesitate to contact us via the help button below.

New Service Updates: January 30 - February 3

We know there have been many countries where service suspensions have been lifted in the past couple of weeks. We've compiled a document here with a complete list of countries that have come off the suspension list to make reconciliation a little easier.

 

Service Additions

New DDP Service Availability

Effective Friday, February 3rd, 2023, DDP service may now be enabled for the following countries:

  • Iceland
  • Tajikistan

 

Service Discontinuation

DDP Service No Longer Available to the Following Country

Effective Immediately, DDP service is no longer available to the following country. DDU service continues to be available:

  • Iraq

 

Australia

Delays Due to Inclement Weather

We have been advised of flooding and inclement weather conditions in Australia, which are impacting delivery times. Delays of one to two weeks are anticipated.

 

Canada

Delays Due to Inclement Weather

Canada Post has advised of snow and inclement weather, which is causing delays. The situation is fluid, and delays are expected to continue until weather conditions improve.

 

China

Delays Due to Backlog

We have been advised that due to backlogs resulting from holiday closures January 21st through January 27th, 2023, parcel delays are expected in China for the next one to two weeks.

 

France

Delays Due to Strike

Industry sources report that due to a one day national strike on January 31st, 2023, minor localized delays for parcels to France are expected.

 

Germany

Delays Due to Strike

We have been advised that due to strike actions in late January 2023, some minor delays of up to one week may be anticipated for parcels to Germany.

 

New Zealand

Delays Due Inclement Weather

Industry sources report that due to heavy flooding and inclement weather, as well as air transportation delays, parcels to New Zealand are facing longer than usual transit times. While difficult to predict at this stage, delays of up to one week are anticipated.

 

United Kingdom

Delays Due to Backlog

Royal Mail continues to work through a backlog of parcels resulting from a recent cyber attack and worker strike actions. At this time, there is no anticipated date for when conditions will improve. DDP carriers may also be impacted due to increased volume as merchants utilize other options for parcel delivery.

 

United States

Outbound Delays Due to Inclement Weather

Media sources report freezing rain and winter weather conditions across the Midwest United States. Conditions in the state of Texas are particularly impacted. Some outbound transit times, as well as First Mile LTL pickups and deliveries will be affected due to the conditions.

 

Destination Country Scanning Issues

We have been alerted that some destination countries practicing contactless delivery have suspended written proof of delivery, which means that accurate delivery scan data may not be provided. 

This applies to parcels bound for Australia, Canada, Hong Kong, The Netherlands, Lithuania, Saudi Arabia, Singapore, and Russia.

Service Alert Updates

Partial or Full Service Suspension

The following countries have shut down service for some or all of the country.

Partial Service Suspension

Please Turn Off DDP Service to the Following Country

Ukraine

Effective April 29th, 2022, we will suspend international DDP mail acceptance to Ukraine, where transportation is widely unavailable due to widespread cancellations and restrictions into the area. DDU service is still available to Ukraine, however delays of 3 to 4 weeks should be anticipated.

Full Service Suspension: Please turn off shipping to the below areas.

The Postal Service will continue to accept and process mail destined for these countries; however, these parcels will be held within the United States’ postal network and delivered only once service is restored.

Afghanistan

Effective August 20, 2021, the Postal Service will suspend international mail acceptance to Afghanistan where transportation is unavailable due to widespread cancellations and restrictions into the area.

Belarus

Effective July 22, 2022, the Postal Service™ will temporarily suspend international mail acceptance to Belarus until further notice, due to unavailable transportation as a result of widespread cancellations and restrictions into the area.

Bhutan

Effective July 23, 2021, the Postal Service will temporarily suspend international mail acceptance to Bhutan, where transportation is unavailable due to widespread cancellations and restrictions into the area.

Brunei

Effective May 22, 2020, the Postal Service will temporarily suspend international mail acceptance to Brunei, where transportation is unavailable due to widespread cancellations and restrictions into the area.

Chad

Effective October 15, 2021, the Postal Service will suspend international mail acceptance to Chad, where transportation is unavailable due to widespread cancellations and restrictions into the area.

Cuba

Effective April 07, 2020, the Postal Service has suspended service to Cuba due to the unavailability of transportation until further notice. Post offices will remain open to provide electronic services, postal payment services, and services on behalf of third parties. Postal workers will continue to comply with the safety measures implemented by the Cuban government.

Laos

Effective November 27, 2020, the Postal Service will temporarily suspend international mail acceptance to Laos, where transportation is unavailable due to widespread cancellations and restrictions into the area.

Libya

Effective September 17, 2020, the Postal Service will temporarily suspend international mail acceptance to Libya, where transportation is unavailable due to widespread cancellations and restrictions into the area.

Mongolia

Effective April 01, 2020, the Postal Service will suspend international mail acceptance to Mongolia, where transportation is unavailable due to widespread cancellations and restrictions into the area due to COVID-19.

Russia

Effective March 11, 2022, the Postal Service will suspend international mail acceptance to Russia, where transportation is unavailable due to widespread cancellations and restrictions into the area.

South Sudan

Effective April 17, 2020, the Postal Service will suspend international mail acceptance to South Sudan, where transportation is unavailable due to widespread cancellations and restrictions into the area.

Syria

Effective June 11, 2021, the Postal Service will suspend international mail acceptance to Syria, where transportation is unavailable due to widespread cancellations and restrictions into the area.

Timor-Leste

Effective April 07, 2020, the Postal Service will suspend international mail acceptance to Timor-Leste, where transportation is unavailable due to widespread cancellations and restrictions into the area.

Turkmenistan

Effective May 22, 2020, the Postal Service will temporarily suspend international mail acceptance to Turkmenistan, where the foreign postal operator has indicated that they are unable to process or deliver international mail or services originating from the United States. 

Yemen

Effective April 17, 2020, the Postal Service will suspend international mail acceptance to Yemen, where transportation is unavailable due to widespread cancellations and restrictions into the area.

Delays

The following countries have warned of delivery delays.

Aruba

9-26-22

Post Aruba advises that the postal workers union has called a strike, effective September 26th, 2022 until further notice. As a result, DDU delays are to be expected.

Australia

2-2-23

We have been advised of flooding and inclement weather conditions in Australia, which are impacting delivery times. Delays of one to two weeks are anticipated.

1-19-23

We have been advised of flooding and inclement weather conditions in Australia, particularly in the area of Queensland. The following postal codes are most effected: 4870,4850, 4810, 4800, 4740, 4725, 4825, and 4720. While difficult to predict at this early stage, delays of at least 3 to 5 business days are anticipated.

12-22-22

We have been advised that due to a limited air transportation, as well as a corresponding backlog, parcels to Australia are experiencing delays.

12-15-22

We have been advised that due to a large volume of backlogged parcels, limited processing lanes, and reduced air freight availability, parcels to Australia are experiencing delays.

12-2-22

We have been advised that due to recent flooding, parcel transportation delays are being experienced throughout Australia, particularly in the areas of New South Wales and Victoria.

11-17-22

We have been advised that due to recent flooding, parcel transportation delays are being experienced throughout Australia, particularly in the areas of New South Wales, Queensland, and Victoria. The situation is dynamic, and heavy rains remain unpredictable across the eastern states.


11-11-22

Sources report that due to road closures caused by flooding, parcel delays are being experienced throughout Australia, particularly in the areas of New South Wales, Queensland, Victoria and Tasmania.

10-28-22

Media sources report that due to extreme flooding and inclement weather conditions, parcel delays are being experienced throughout Australia, particularly in the areas of New South Wales, Queensland, Victoria and Tasmania. The following postal codes are most effected:
VIC: 3361, 3371, 3463, 3464, 3485, 3515, 3525, 3527, 3530, 3551, 3557, 3558, 3559, 3561, 3563, 3564, 3533, 3540, 3562, 3566, 3567, 3568, 3575, 3579, 3580, 3581, 3630, 3630, 3631, 3619. 3620, 3550, 3552, 3554

NSW: 2400, 2406, 2388, 2382, 2833, 2390, 2550, 2548, 2549, 2339-2412, 2871, 2850, 2630, 2630, 2628, 2627, 2627, 2625, 2624, 2632, 2627, 2731, 2480, 2470, 2348, 2208, 2250, 2678, 2708

ACT: 2600, 2601, 2609, 2610, 2617

QLD: 4562, 4306, 4517, 4110, 4053, 4151

10-13-22

Australia customs has advised that due to a backlog, parcels requiring formal customs clearance are experiencing significant delays until further notice.

9-22-22

Australia Post advises that processing times and tracking event scans are currently delayed on the Australia Post website, though parcels are still moving and delivering. Data for Australia post is still transmitting, so we recommend utilizing your Passport tracking page as the source of record. Due to ongoing processing issues, parcels to Australia are experiencing delays of approximately two weeks beyond original delivery estimates.

Additionally, we have been advised that on Thursday the 22nd of September, Australia will hold a National Day of Mourning to commemorate the life of Queen Elizabeth II. Postal services will not be conducted on this day and some delays may be expected.

9-8-22

Due to an unprecedented amount of limited inbound air transportation availability for cargo, as well as a corresponding backlog, parcels to Australia are experiencing delays of one to two weeks beyond estimated delivery dates. Australia Post Advises that processing times and tracking event scans are also delayed. We are working hard to arrange alternative transport options, however significant delays are ongoing and should be expected to continue. 

8-26-22

Due to limited inbound air transportation availability for cargo, as well as a corresponding backlog, parcels to Australia are experiencing delays of one to two weeks beyond estimated delivery dates. We are working hard to arrange alternative flights and travel lanes, however delays should be anticipated for all service levels.

8-11-22

We have been advised that due to a limited amount of inbound air transportation and a corresponding backlog, parcels to Australia are experiencing delays of one to two weeks. This is expected to continue for the next several weeks while cargo space remains limited.

Austria

12-8-22

We have been advised of heavy snow and inclement weather in Austria, which is causing parcel delays due to impassable roadway conditions.

Belgium

12-29-22

We have been advised of a customs backlog in Amsterdam which effects parcels destined to countries across Europe. Parcels are clearing and moving, however lengthy delays should be anticipated across Europe due to the increase in holiday volume.

12-16-22

Belgium trade unions have advised of a one day strike to take place on December 16th, 2022 to protest working conditions. The strike is expected to impact air transportation as well as ground workers. Delays are anticipated.

11-11-22

Major Belgian trade unions have called 24-hour general strikes on November 9th and November 11th, 2022. During the strikes, road blocks are expected, especially in industrial areas. Additionally, this strike will involve ground handlers and other airport and airline personnel. Some delays are expected as a result of the strike.

Brazil

1-25-23

Due to a national holiday in Brazil on January 25th, 2023, we are currently expecting delays of up to one week.

10-28-22

We have been advised that customs in Brazil has started cracking down on items with underdeclared values and will randomly select shipments to be sent to RIO for further inspection. With this in mind, shippers are advised to ensure they are declaring the value of all shipments correctly to avoid risk of having them confiscated by customs.

Canada

2-1-23

Canada Post has advised of snow and inclement weather, which are causing delays. The situation is fluid, and delays are expected to continue until weather conditions improve.

1-12-23

Canada Post has advised of snow and inclement weather, particularly in the areas of Quebec and Newfoundland, which are causing parcel delays.

1-5-23

Canada post has advised of snow and inclement weather, which are causing some parcel delays throughout the country.

12-8-22

Canada post has advised of snow and inclement weather, as well as transportation limitations, particularly in the areas of British Columbia, Newfoundland, and Nunavut. Some delays should be anticipated.

12-2-22

Canada post has advised of snow and inclement weather, which are causing some parcel delays throughout the country.

11-22-22

Canada post has advised of snow and inclement weather in the areas of Nova Scotia and Ontario. Parcels are still being delivered, however some delays should be anticipated.

11-17-22

Canada post has advised of snow and inclement weather in the areas of Quebec and Newfoundland. Parcels are still being delivered, however some delays should be anticipated.

11-10-22

Canada post has advised of snow and inclement weather in the areas of Alberta, British Columbia, and Saskatchewan. Parcels are still being delivered, however some delays should be anticipated.

10-7-22

Canada Post has advised that due to IT Systems maintenance work in Toronto, parcels are being diverted to Montreal to assist with capacity and processing. Some delays should be anticipated.


09-29-22

We have been advised that due to the effects of Hurricane Fiona, Parcels bound to the following provinces may experience delays: Nova Scotia, New Brunswick, and Prince Edward Island.

09-19-22

Canada officials have announced that Monday, September 19th will be a bank holiday which coincides with Queen Elizabeth II’s state funeral. Delivery of mail and parcels will resume on Tuesday September 20th, 2022. Some minor delays may be anticipated.

08-11-22

DDU delays continue to be expected for parcels headed from the New York JFK ISC to Canada due to reduced shifts at Toronto Customs. Parcels are being redirected to Montreal to help reduce delays. 

Cayman Islands

9-26-22

Cayman Islands Postal Service advises the government issued a hurricane alert due to the approach of Hurricane Hermine. As a result, all post offices in the Cayman Islands have delayed their operations until the storm subsides.

Chile

9-16-22

We have been advised that due to a federal holiday, parcel delivery services and customs clearance will be unavailable from September 16th through September 19th, 2022. Some minor delays should be anticipated.

China

2-3-23

We have been advised that due to backlogs resulting from holiday closures January 21st through January 27th, 2023, parcel delays are expected in China for the next one to two weeks.

1-21-23

Due to Chinese New Year celebrations and holiday closures scheduled to take place in China from January 21st through January 27th, delays are anticipated for the next 3 weeks. Backlogs are likely due to the extended length of the closures.

1-12-23

We have been advised that due to impacts relating to a recent surge of COVID-19 cases, parcels to China are currently experiencing delays.

1-5-23

Macao Post has advised that due to impacts relating to COVID-19, parcel delivery and processing are subject to delay.

12-23-22

Media sources report that due to recent lifting of COVID-19 restrictions, as well as a corresponding surge in cases, staffing challenges are being experienced in China. Some delays may be anticipated.

Denmark

12-29-22

We have been advised of a customs backlog in Amsterdam which effects parcels destined to countries across Europe. Parcels are clearing and moving, however lengthy delays should be anticipated across Europe due to the increase in holiday volume.

Ecuador

1-5-23

We have been advised that due to limited availability of air transportation and a corresponding backlog of parcels, shipments to Ecuador are experiencing delays.

El Salvador

10-13-22

El Salvador’s post advises that heavy rainfall throughout the country has affected the road network. This is causing disruptions to its operations. Delays are to be anticipated.

Finland

12-29-22

We have been advised of a customs backlog in Amsterdam which effects parcels destined to countries across Europe. Parcels are clearing and moving, however lengthy delays should be anticipated across Europe due to the increase in holiday volume.

France

1-31-23

Industry sources report that due to a one day national strike on January 31st, 2023 minor localized delays for parcels to France are expected.

1-19-23

We have been advised of a nationwide industrial strike scheduled to take place on January 19th, 2023, which will cause parcel delays. Additionally, the strike has caused a disruption of the UK to France Eurotunnel, which will make transportation between the two countries more difficult. Delays are expected to continue until the strike is lifted and the backlog is cleared.

12-29-22

We have been advised of a customs backlog in Amsterdam which effects parcels destined to countries across Europe. Parcels are clearing and moving, however lengthy delays should be anticipated across Europe due to the increase in holiday volume.
12-2-22

We have been advised of a postal worker strike on the French island of Corsica, which began on November 15th, 2022. At this time, there is no anticipated end date for the strike. Some localized delays are expected.

11-10-22

We have been advised that due to transportation fuel shortages, parcels to France are experiencing delays.

Germany

1-26-23

Deutsche Post has warned of a trade worker strike in Germany as a result of wage disputes. Workers have extended strike action through January 29th, 2023. Delays are likely during and immediately following the strike.

1-19-23

Deutsche Post has warned of a trade worker strike in Germany as a result of wage disputes. Workers have announced strike action for January 19th and 20th, 2023 with a likelihood of additional dates to follow. Delays are likely during and immediately following the strike

12-29-22

We have been advised of a customs backlog in Amsterdam which effects parcels destined to countries across Europe. Parcels are clearing and moving, however lengthy delays should be anticipated across Europe due to the increase in holiday volume.

12-15-22

We have been advised of a backlog of parcels destined for Germany which have been delayed at the processing center in Amsterdam. Parcels are moving and delivering, however some delays should be anticipated.

11-4-22

Deutsche Post has advised of postal delays as a result of a recent rise in Covid-19 cases, as well as overall labor shortages. These challenges are mainly seen on a local or regional rather than nationwide level but may affect different parts of Germany.

Greece

1-12-23

Industry sources report that due to high winds and inclement weather conditions, parcels to Greece are currently experiencing delays.

12-8-22

Hellenic Post has advised of a postal strike which is causing some delays of parcels to Greece. Delays of up to one week should be anticipated.

11-9-22

Industry sources report that Greek Unions have called a 24 hour strike on November 9th, 2022. This strike will also effect air traffic control and transportation. Some minor delays are expected.

Guatemala

11-4-22

We have been advised that due to widespread limited availability of transportation, parcels to Guatemala are experiencing delays.

Hong Kong

11-10-22

We have been advised that due to the effects of tropical storm Nalgae, parcels to Hong Kong are experiencing delays.

Indonesia

11-22-22

Media sources have reported a large earthquake near west Java which has caused landslides and damage to some structures in the area. Localized delays may be anticipated.

Ireland

1-26-23

Industry sources report high winds and inclement weather in Ireland, which will impact parcel delivery. Most affected regions include Donegal, Kerry, Leitrim, Sligo, West Cork and Wicklow. Delays of up to one week should be anticipated.

12-29-22

We have been advised of a customs backlog in Amsterdam which effects parcels destined to countries across Europe. Parcels are clearing and moving, however lengthy delays should be anticipated across Europe due to the increase in holiday volume.

12-15-22

Industry sources are reporting snow and inclement weather in Ireland, which is causing parcel delays.

10-28-22

Ireland authorities have reported that heavy flooding and high winds are being experienced, particularly in the areas of Clare, Cork, Kerry, Limerick, Donegal, Galway, Leitrim, Mayo and Sligo. Some delays should be anticipated.

Israel

1-5-23

Industry sources have reported that due to labor shortages, as well as local customs backlogs, parcels to Israel are experiencing delays of up to 3 weeks.

11-10-22

Israel Post has informed that due to staffing shortages and a backlog, parcel delays of up to 10 days are being experienced. DDU Delays are expected to continue as the backlog is cleared.

Italy

1-26-23

We have been advised of adverse weather conditions in Italy, particularly in the areas of Sardinia and Sicily, which are causing transportation delays. While difficult to predict at this stage, delays are expected until weather conditions improve.

12-29-22

We have been advised of a customs backlog in Amsterdam which effects parcels destined to countries across Europe. Parcels are clearing and moving, however lengthy delays should be anticipated across Europe due to the increase in holiday volume.

12-8-22

Poste Italiane has advised of a recent postal worker strike which is causing some delays of parcels to Italy.

Additionally, media sources report that as a result of severe weather storms and landslides, parcels are experiencing delays due to road blockages and unsafe conditions.

12-2-22

Media sources report heavy rains in the province of Frosinone, which are causing some localized parcel delays.

10-21-22

Italy has reported a 24-hour air traffic controller strike on October 21st. In addition, some smaller unions have called strike action on this same date, involving ground handlers and other airport and airline personnel. Minor delays are expected.

9-15-22

Poste Italiane has advised of a one day postal worker strike on September 12th, 2022. The strike was called to dispute working conditions. Services have returned to normal, however some minor delays are likely.

Japan

1-26-23

Media sources report heavy snow and inclement weather in Japan, which is expected to disrupt transportation and impact delivery times. The situation is dynamic in this early stage, however delays of up to one week should be anticipated.

12-23-22

We have been advised that due to limited availability of transportation, parcels to Japan are experiencing delays.

09-23-22

We have been advised that due to inclement weather conditions caused by typhoon Nanmadol, parcels to Japan are currently experiencing delays of up to one week.

Malaysia

12-29-22

We have been advised of flooding and inclement weather conditions across Malaysia, which are causing parcel delays.

Mexico

12-23-22

Industry sources report that due to local capacity backlogs, parcels to Northern and Central Mexico are experiencing delays of up to one week.

Netherlands

1-19-23

PostNL has advised of a driver strike which is occurring as a result of wage disputes. Workers held strike action on January 13th and 14th, with additional strike actions called for January 19th and 21st, 2023. Delays are anticipated during and immediately following the strike.

12-29-22

We have been advised of a customs backlog in Amsterdam which effects parcels destined to countries across Europe. Parcels are clearing and moving, however lengthy delays should be anticipated across Europe due to the increase in holiday volume.

New Zealand

2-3-23

Industry sources report that due to heavy flooding and inclement weather, as well as air transportation delays, parcels to New Zealand are facing longer than usual transit times. While difficult to predict at this stage, delays of up to one week are anticipated.

12-23-22

We have been advised that due to transportation fuel shortages, parcels to New Zealand are experiencing delays.

9-26-22

We have been advised that on Monday the 26th of September, New Zealand will hold a National Day of Mourning to commemorate the life of Queen Elizabeth II. Postal services will not be conducted and some delays may be expected.

9-8-22

We have been advised of technical issues at NZ Post which are currently causing delays. This delay also affects transit times to the Cook Islands, Kiribati, Nauru, Niue, Pitcairn Islands, Tokelau, Tonga, Tuvalu, Vanuatu, Wallis & Futuna and Samoa.

8-26-22

Due to an unprecedented amount of limited inbound air transportation availability for cargo, as well as a corresponding backlog, parcels to New Zealand are experiencing delays of one to two weeks beyond estimated delivery dates. We are working hard to arrange alternative flights and travel lanes, however delays should be anticipated for all service levels.

8-11-22

We have been advised that due to a limited amount of inbound air transportation and a corresponding backlog, parcels to New Zealand are experiencing delays of one to two weeks. This is expected to continue for the next several weeks while cargo space remains limited.

Pakistan

9-9-22

Due to mudslides and flooding as a result of recent severe storms, parcels to Pakistan are experiencing delays. The most impacted districts are Sindh, Balochistan, Punjab and the Khyber Pakhtunkhwa province.

Peru

1-26-23

Authorities in Peru have extended a state of emergency as a result of continued civil unrest and ongoing protests. Some areas are not safe to travel within the country, and roadblocks are making transportation difficult. Parcel delays are being experienced throughout the country. Due to the ever changing and complex nature of the situation, there is no estimated date for conditions to improve at this time.

1-5-23

Peru remains in a state of Emergency due to recent civil unrest and protests occurring throughout the country. In addition, the government has advised that multiple regions are reporting an indefinite strike, as well as a rail strike. Road blocks are making some areas and locations impassable. Delays are expected.

12-10-22

Media sources report civil unrest and protest demonstrations in Peru due to a change in government leadership. Road closures are making transportation within the country difficult. Peru's government has called for a state of emergency which is expected to last for 30 days. Parcel delays are likely.

Philippines

9-29-22

We have been advised that due to inclement weather conditions caused by typhoon Noru, parcels to the Philippines are experiencing delays of up to one week.

Portugal

12-15-22

We have been advised of flash flooding which is occurring in Portugal, primarily in and around the city of Lisbon. Flooded roadways and tunnels have left some areas impassable due to safety concerns. Delays are expected.

9-15-22

Media sources have reported that widespread heavy flooding is occurring across Portugal as a result of tropical storm Danielle. The most impacted areas are Lisbon, Sintra, Setúbal, and areas around Serra da Estrela/ Manteigas. Delays are expected throughout the week as the rain continues.

Puerto Rico

9-22-22

Media sources have reported that due to the effects of hurricane Fiona, parcels to Puerto Rico are experiencing delays of 1 to 2 weeks.

Romania

12-29-22

We have been advised of a customs backlog in Amsterdam which effects parcels destined to countries across Europe. Parcels are clearing and moving, however lengthy delays should be anticipated across Europe due to the increase in holiday volume.

Saudi Arabia

1-5-23

We have been advised that due to heavy rains and inclement weather conditions, parcels to Saudi Arabia are currently experiencing delays.

Singapore

10-24-22

Singapore officials advise that due to a national holiday on October 24th, postal services will be closed. Some delays should be anticipated. Services will resume on October 25th, 2022.

South Korea

1-26-23

Media sources report snow and inclement weather in South Korea, which is causing transportation disruptions. Delays are anticipated until winter storm conditions improve.

10-14-22

We have been advised that due to transportation issues, parcels to South Korea are experiencing delays of one to two weeks.

Spain

12-29-22

We have been advised of a customs backlog in Amsterdam which effects parcels destined to countries across Europe. Parcels are clearing and moving, however lengthy delays should be anticipated across Europe due to the increase in holiday volume.

12-2-22

We have been advised of a 24 hour postal worker strike which took place on November 28th, 2022. The strike was called due to poor working conditions. Some minor delays may be anticipated.
Additionally, Heavy rainfall is occurring in the area of O Porriño, Pontevedra, Spain. Localized delays are likely in this area.

Thailand

1-12-23

We have been advised that due to localized flooding in southern Thailand, as well as ongoing inclement weather conditions, parcels to Thailand are experiencing delays.

1-5-23

Officials in Thailand have informed us that public offices were closed from December 31st through January 3rd in observance of the New Year's Day Holiday. Some delays are anticipated as a result of the closures.

12-23-22

Thailand Post advises that continuing rain in the southern part of Thailand is causing flooding in the provinces of Nakhon Si Thammarat, Surat Thani, Songkhla, Trang, Phatthalung, Pattani, Yala and Narathiwat. Postcodes of the affected areas are: 80XXX, 84XXX, 90XXX, 92XXX, 93XXX, 94XXX, 95XXX and 96XXX. Delays are likely.

10-28-22

Thailand officials have reported that several postal codes remain impacted as a result of recent heavy flooding. The following postal codes are most effected: 12XXX, 13XXX, 14XXX, 15XXX, 16XXX, 17XXX, 18XXX, 24XXX, 25XXX, 32XXX, 33XXX, 34XXX, 44XXX, 46XXX, 60XXX, 61XXX, 66XXX, and 73XXX.

10-24-22

Thailand officials advise that due to a national holiday on October 24th, postal services will be closed. Some delays should be anticipated. Services will resume on October 25th, 2022.


10-7-22

Thailand Post advises that due to national holidays on October 13th and 14th, postal services will be closed. Some delays should be anticipated.

Additionally, due to recent storms and flash flooding causing unsafe conditions, parcels to Thailand are experiencing delays. The following postal codes are most effected: 10XXX, 11XXX, 12XXX, 13XXX, 14XXX, 15XXX, 16XXX, 17XXX, 18XXX, 24XXX, 25XXX, 26XXX, 30XXX, 31XXX, 32XXX, 33XXX, 34XXX, 35XXX, 36XXX, 40XXX, 41XXX, 42XXX, 44XXX, 45XXX, 50XXX, 60XXX, 61XXX, 62XXX, 63XXX, 64XXX, 65XXX, 66XXX, 67XXX, 72XXX and 73XXX.


9-15-22

Thailand Post advises that due to recent storms and flash flooding, parcels to Thailand are experiencing delays. The following postal codes are most impacted: 10xxx, 11xxx, 12xxx, 13xxx, 21xxx, 24xxx, 25xxx, 26xxx, 34xxx, 40xxx, 42xxx, 61xxx and 72xxx.

Ukraine

11-4-22
Ukrposhta has advised that ongoing hostile and unsafe conditions are occurring due to the war in Ukraine. Some postal offices are experiencing rolling power outages which may last several days. The postal service is making every effort to deliver parcels when it is safe to do so, however lengthy DDU delays of 3 to 4 weeks are expected to continue.

United Kingdom

2-3-23

Royal Mail continues to work through a backlog of parcels resulting from a recent cyber attack and worker strike actions. At this time, there is no anticipated date for when conditions will improve. DDP carriers may also be impacted due to increased volume as merchants utilize other options for parcel delivery.

1-19-23

Royal Mail continues to work through a backlog of parcels resulting from recent strike action. In addition, we have been informed of a Cyber attack on Royal Mail systems which is compounding these delays.

1-5-23

Due to recent Royal mail strikes and a corresponding holiday backlog, we are experiencing longer than usual transit times for parcels headed to the United Kingdom. Delays are expected to continue until the backlog is cleared.

12-16-22

Royal mail has advised of planned worker strikes as a result of wage disputes. Postal workers will strike on the following dates: December 14th, December 15th, December 23rd, and December 24th, 2022. Delays are anticipated during the strike.

Additionally, we have been advised of snow and inclement weather which is impacting deliveries to the UK. Delays are expected.

12-9-22

Royal mail has advised of ongoing planned worker strikes as a result of wage disputes. Postal workers will strike on the following dates: December 9th, December 11th, December 14th, and December 15th, 2022. DDU Delays are expected during the strike.

12-1-22

Royal mail has advised of planned worker strikes as a result of wage disputes. Postal workers will strike on the following dates: November 30th, December 1st, December 9th, and December 11th, 2022. DDU Delays are expected during the strike.

11-22-22
Royal mail has advised of planned worker strikes as a result of wage disputes. Postal workers will strike on the following dates: November 24th, November 25th, November 30th and December 1st, 2022. DDU Delays are expected during the strike.

Additionally, we have been advised of a 72 hour ground worker strike at the airport in Heathrow, which is to begin on November 18th, 2022. The strike is being called as a result of wage disputes. Some localized delays may be anticipated.


11-11-22

We have been informed of transportation delays in the UK due to protests blocking major roadways. Parcels are still moving and delivering, however roadway blockages may cause some localized delays.

11-4-22

Royal mail has advised of planned worker strikes as a result of wage disputes. Postal workers will strike on the following dates: November 24th, November 25th, November 30th and December 1st, 2022. DDU Delays are expected during the strike.

9-30-22

Royal mail has advised of a planned worker strike as a result of wage disputes. Postal workers will strike on the following dates: September 30th, October 1st, October 13th, October 20th, October 25th, and November 28th, 2022. Additional Strike action is also forecast throughout October and November 2022. DDU Delays should be anticipated during the strike.

9-19-22

Royal mail has advised of a planned worker strike as a result of wage disputes. Approximately 115,000 postal workers will strike on the following dates: September 30th, and October 1st, 2022. DDU Delays should be anticipated during the strike.

Additionally, UK officials have announced that Monday, September 19th will be a bank holiday which coincides with Queen Elizabeth II’s state funeral. Delivery of mail and parcels will resume on Tuesday September 20th, 2022. Some minor delays may be anticipated as a result of the holiday.

8-26-22

The Postal Service™ has advised that effective August 26th, 2022, DDU delays are expected for parcels destined for the United Kingdom due to labor shortages.

8-18-22

Royal mail has advised of a planned upcoming worker strike as a result of wage disputes. Approximately 115,000 postal workers will strike on the following dates: August 26th, August 31st, September 8th, and September 9th, 2022. DDU delays should be anticipated during the strike.

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− Passport Shipping team