Service Alerts

Last updated: May 25, 2023

Passport is committed to helping our customers navigate changes to international shipping. We have put together a page with detailed service disruptions to all countries. Please check this page regularly to stay updated with the latest developments.

For our brand partners - Please turn off shipping to all countries where international service has been suspended. These shipments will not leave the United States until the suspensions have been lifted, and in some instances, may be returned to sender. See the complete list of country suspensions below.

If you have questions or need assistance, don't hesitate to contact us via the help button below.

New Service Updates: May 22 - 26

We know there have been many countries where service suspensions have been lifted in the past couple of weeks. We've compiled a document here with a complete list of countries that have come off the suspension list to make reconciliation a little easier.

 

Canada

Delays Due to Wildfires

Canada Post has advised of multiple wildfires and poor air quality conditions which are occurring in the provinces of Alberta, British Columbia, and Saskatchewan. The situation is dynamic, and delays are expected to continue until conditions improve.

 

Congo

Delays Due Inclement Weather

We have been advised of major flooding and inclement weather conditions in Congo. Delays of one to two weeks are anticipated.

 

Germany

Delays Due to Holiday Congestion

Media sources report that Monday, May 29th is a public holiday in Germany. Due to anticipated heavy congestion on major highways, transit times may be impacted. While difficult to predict at this time, delays of up to one week are anticipated.

 

Italy

Delays Due to Inclement Weather

We have been advised of extreme flooding conditions in Italy. Delays of one to two weeks are expected. The situation is widespread, however the following areas and postal codes are most affected:

Emilia Romagna

40010, 40011, 40012, 40013, 40015, 40016, 40018, 40020, 40021, 40022, 40023, 40024, 40025, 40026, 40027, 40033, 40037, 40043, 40050, 40051, 40052, 40053, 40054, 40055, 40056, 40057, 40059, 40060, 40061, 40062, 40064, 40065, 40066, 40068, 40069, 40127, 40131, 40132, 40133, 40134, 40135, 40136, 40137, 40138, 40139, 40141, 41012, 41013, 41016, 41017, 41018, 41019, 41030, 41031, 41034, 41035, 41038, 41042, 41049, 41057, 47010, 47011, 47012, 47013, 47014, 47015, 47016, 47017, 47018, 47019, 47020, 47021, 47025, 47027, 47028, 47030, 47032, 47034, 47035, 47039, 47042, 47043, 47121, 47122, 47521, 47522, 47832, 47833, 47834, 47835, 47836, 47837, 47838, 47841, 47842, 47843, 47853, 47854, 47855, 47921, 47922, 47923, 47924, 48011, 48012, 48013, 48014, 48015, 48017, 48018, 48020, 48022, 48024, 48025, 48026, 48027, 48031, 48032, 48033, 48034, 48121, 48122, 48123, 48124 and 48125.

Marche

60012, 60019, 61010, 61011, 61012, 61020, 61022, 61024, 61025, 61121 and 61122.

 

Mexico

Delays Due to Limited Air Transportation and Backlog

Industry sources report that due to limited availability of air transportation, as well as a corresponding backlog, parcels to Mexico are experiencing delays of up to two weeks.

 

United Kingdom

Delays Due to Backlog and Strike

Royal Mail has advised that due to backlogs stemming from a cyber attack in early January 2023, DDU parcels to the UK are continuing to experience delays.

Additionally, security workers at London's Heathrow airport have called for a worker strike to take place from May 25th through May 27th, 2023. While difficult to predict at this stage, delays of one to two weeks are anticipated.

 

Destination Country Scanning Issues

We have been alerted that some destination countries practicing contactless delivery have suspended written proof of delivery. As a result of this, proof of delivery information may not be provided.

This applies to parcels bound for Australia, Canada, Hong Kong, The Netherlands, Lithuania, Saudi Arabia, Singapore, and Russia.

Service Alert Updates

Partial or Full Service Suspension

The following countries have shut down service for some or all of the country.

Partial Service Suspension

Please Turn Off DDP Service to the Following Country

Ukraine

Effective April 29th, 2022, we will suspend international DDP mail acceptance to Ukraine, where transportation is widely unavailable due to widespread cancellations and restrictions into the area. DDU service is still available to Ukraine, however delays of 3 to 4 weeks should be anticipated.

Full Service Suspension: Please turn off shipping to the below areas.

The Postal Service will continue to accept and process mail destined for these countries; however, these parcels will be held within the United States’ postal network and delivered only once service is restored.

Afghanistan

Effective August 20, 2021, the Postal Service will suspend international mail acceptance to Afghanistan where transportation is unavailable due to widespread cancellations and restrictions into the area.

Belarus

Effective July 22, 2022, the Postal Service™ will temporarily suspend international mail acceptance to Belarus until further notice, due to unavailable transportation as a result of widespread cancellations and restrictions into the area.

Bhutan

Effective July 23, 2021, the Postal Service will temporarily suspend international mail acceptance to Bhutan, where transportation is unavailable due to widespread cancellations and restrictions into the area.

Brunei

Effective May 22, 2020, the Postal Service will temporarily suspend international mail acceptance to Brunei, where transportation is unavailable due to widespread cancellations and restrictions into the area.

Laos

Effective November 27, 2020, the Postal Service will temporarily suspend international mail acceptance to Laos, where transportation is unavailable due to widespread cancellations and restrictions into the area.

Libya

Effective September 17, 2020, the Postal Service will temporarily suspend international mail acceptance to Libya, where transportation is unavailable due to widespread cancellations and restrictions into the area.

Russia

Effective March 11, 2022, the Postal Service will suspend international mail acceptance to Russia, where transportation is unavailable due to widespread cancellations and restrictions into the area.

South Sudan

Effective April 17, 2020, the Postal Service will suspend international mail acceptance to South Sudan, where transportation is unavailable due to widespread cancellations and restrictions into the area.

Sudan

Effective May 19, 2023, the Postal Service will suspend international mail acceptance to Sudan, where transportation is unavailable due to widespread cancellations and restrictions into the area.

Syria

Effective June 11, 2021, the Postal Service will suspend international mail acceptance to Syria, where transportation is unavailable due to widespread cancellations and restrictions into the area.

Timor-Leste

Effective April 07, 2020, the Postal Service will suspend international mail acceptance to Timor-Leste, where transportation is unavailable due to widespread cancellations and restrictions into the area.

Turkmenistan

Effective May 22, 2020, the Postal Service will temporarily suspend international mail acceptance to Turkmenistan, where the foreign postal operator has indicated that they are unable to process or deliver international mail or services originating from the United States. 

Yemen

Effective April 17, 2020, the Postal Service will suspend international mail acceptance to Yemen, where transportation is unavailable due to widespread cancellations and restrictions into the area.

Delays

The following countries have warned of delivery delays.

Australia

5-4-23

We have been advised that due to flooding and inclement weather conditions in the area of Queensland, some localized delays are likely. While difficult to predict at this time, delays of one to two weeks are anticipated in effected areas.

4-27-23

Due to limited availability of air transportation, parcels to Australia are experiencing delays of up to two weeks.

4-20-23

We have been advised of inclement weather conditions due to the effects of Cyclone Ilsa, particularly in the area of North Western Australia. While difficult to predict at this time, delays of up to one week are expected.

3-2-23

Industry sources have advised of flooding and inclement weather conditions in Australia, particularly in the area of Northern Territory, which are causing parcel delays of up to two weeks.

2-23-23

Industry sources have advised of flooding and inclement weather conditions in Australia, particularly in the area of New South Wales which are causing parcel delays.

2-16-23

We have been advised of flooding and inclement weather conditions in Australia, particularly in the areas of Northern Territory and Queensland which are causing parcel delays of up to two weeks.

2-9-23

We have been advised of flooding and inclement weather conditions in Australia, particularly in the areas of NSW and Queensland which are causing parcel delays. While difficult to predict at this stage, delays of one to two weeks are anticipated.

2-2-23

We have been advised of flooding and inclement weather conditions in Australia, which are impacting delivery times. Delays of one to two weeks are anticipated.

1-19-23

We have been advised of flooding and inclement weather conditions in Australia, particularly in the area of Queensland. The following postal codes are most effected: 4870,4850, 4810, 4800, 4740, 4725, 4825, and 4720. While difficult to predict at this early stage, delays of at least 3 to 5 business days are anticipated.

12-22-22

We have been advised that due to a limited air transportation, as well as a corresponding backlog, parcels to Australia are experiencing delays.

12-15-22

We have been advised that due to a large volume of backlogged parcels, limited processing lanes, and reduced air freight availability, parcels to Australia are experiencing delays.

12-2-22

We have been advised that due to recent flooding, parcel transportation delays are being experienced throughout Australia, particularly in the areas of New South Wales and Victoria.

Austria

2-9-23

Industry sources report snow and inclement weather across Austria due to winter storms. Transportation delays of up to one week are expected.

12-8-22

We have been advised of heavy snow and inclement weather in Austria, which is causing parcel delays due to impassable roadway conditions.

Belgium

3-17-23

We have been advised of a Bpost strike which took place in Belgium on March 14th, 2023. While difficult to predict, delays are expected for the next week.

3-9-23

We have been advised of a public sector worker strike to take place in Belgium on March 9th, 2023. Delays are expected during and immediately following the strike.

3-2-23

We have been advised of trade union strikes in Belgium that are effecting parcel transportation and causing delays. While difficult to predict at this stage, delays of up to one week are anticipated.

12-29-22

We have been advised of a customs backlog in Amsterdam which effects parcels destined to countries across Europe. Parcels are clearing and moving, however lengthy delays should be anticipated across Europe due to the increase in holiday volume.

12-16-22

Belgium trade unions have advised of a one day strike to take place on December 16th, 2022 to protest working conditions. The strike is expected to impact air transportation as well as ground workers. Delays are anticipated.

Brazil

4-27-23

Sources report that due to customs backlogs, parcels to Brazil are experiencing lengthy customs delays. The situation is dynamic, however delays of two to three weeks are being experienced in some cases.

4-20-23

Industry sources report that due to a national holiday to take place in Brazil on April 21st, 2023, combined with corresponding recent customs backlogs, parcel delays of one to two weeks are anticipated.

4-07-23

Brazil observes Good Friday, April 7th, 2023, as a National Holiday. Normal transportation will resume after the Holiday and minimal delays are expected.

2-22-23

We have been advised of national holidays to take place in Brazil on February 20th through February 22nd, 2023. Due to business and customs clearance closures during this time, delays of up to one week are anticipated.

1-25-23

Due to a national holiday in Brazil on January 25th, 2023, we are currently expecting delays of up to one week.

Canada

5-18-23

Canada post has advised of regional flooding, particularly in the area of Ontario.

Additionally, we have been advised of multiple wildfires which are occurring in the provinces of Alberta, British Columbia, and Saskatchewan. The situation is dynamic, and delays are expected to continue until conditions improve.

Please also be advised that Monday, May 20th is a national Holiday in Canada. Some delays may be experienced due to business closures.

5-11-23

Canada post has advised of continued regional flooding, particularly in the area of Ontario. Localized delays are expected to continue until conditions improve.

Additionally, multiple wildfires continue to effect the province of Alberta. Parcel delays are expected within the province until local fire crews deem the effected areas safe.

5-4-23

Canada post has advised of regional flooding, particularly in the areas of British Columbia and Ontario. Localized delays are expected in effected areas until weather conditions improve.

Additionally, we have been advised of wildfires which are occurring in the province of Alberta. Localized parcel delays are anticipated.

4-20-23

Media sources report public worker strikes in Canada which began on April 19th, 2023 as a result of wage disputes and rising inflation. While difficult to predict at this stage, delays of up to one week are anticipated.

4-13-23

Canada Post has advised of snow and inclement weather, particularly in the province of Manitoba. While difficult to predict at this stage, transportation delays of up to one week are anticipated.

4-07-23

Industry sources report that freezing rain and snow have occurred in Ontario and Quebec on April 5th and April 6th, 2023 causing transportation delays. While difficult to predict, delays of one week are expected.

3-23-23

Canada Post has advised of snow and inclement weather conditions which are causing parcel delays. The situation is fluid, and delays are expected to continue until winter weather conditions improve.

3-9-23

Canada Post has advised of inclement weather and extreme cold conditions, particularly in the province of British Columbia and Ontario which are causing delays.

2-23-23

Canada Post has advised of inclement weather and extreme cold conditions, which are causing delays. The situation is fluid, and delays are expected to continue until weather conditions improve.

2-16-23

Canada Post has advised of snow and inclement weather, which are causing delays.

1-12-23

Canada Post has advised of snow and inclement weather, particularly in the areas of Quebec and Newfoundland, which are causing parcel delays.

1-5-23

Canada post has advised of snow and inclement weather, which are causing some parcel delays throughout the country.

12-8-22

Canada post has advised of snow and inclement weather, as well as transportation limitations, particularly in the areas of British Columbia, Newfoundland, and Nunavut. Some delays should be anticipated.

12-2-22

Canada post has advised of snow and inclement weather, which are causing some parcel delays throughout the country.

Chad

3-31-23

Effective Friday, March 31, 2023, the Postal Service will resume acceptance of mail destined to Chad. Expect delays while service resumes.

Chile

5-18-23

We have been advised of IT issues which are occurring in Chile. Some detailed tracking events may be unavailable. While difficult to predict at this time, delays of one to two weeks are anticipated.

China

2-3-23

We have been advised that due to backlogs resulting from holiday closures January 21st through January 27th, 2023, parcel delays are expected in China for the next one to two weeks.

1-21-23

Due to Chinese New Year celebrations and holiday closures scheduled to take place in China from January 21st through January 27th, delays are anticipated for the next 3 weeks. Backlogs are likely due to the extended length of the closures.

1-12-23

We have been advised that due to impacts relating to a recent surge of COVID-19 cases, parcels to China are currently experiencing delays.

1-5-23

Macao Post has advised that due to impacts relating to COVID-19, parcel delivery and processing are subject to delay.

12-23-22

Media sources report that due to recent lifting of COVID-19 restrictions, as well as a corresponding surge in cases, staffing challenges are being experienced in China. Some delays may be anticipated.

Congo

5-25-23

We have been advised of major flooding and inclement weather conditions in Congo. Delays of one to two weeks are anticipated.

Croatia

3-9-23

We have been advised of an IT issue in Croatia which is causing delays in tracking updates. Parcels are moving and delivering, however please note that tracking events may experience a lag in reporting.

Denmark

12-29-22

We have been advised of a customs backlog in Amsterdam which effects parcels destined to countries across Europe. Parcels are clearing and moving, however lengthy delays should be anticipated across Europe due to the increase in holiday volume.

Ecuador

5-18-23

Industry sources report political turmoil and civil unrest in Ecuador due to the President's recent dissolution of congress. Delays are expected for the next one to two weeks.

3-23-23

Industry sources have advised that due to a recent explosive device which was sent by mail to a local Ecuador newsroom, some parcels may experience delays as a result of increased scrutiny and an abundance of caution.

1-5-23

We have been advised that due to limited availability of air transportation and a corresponding backlog of parcels, shipments to Ecuador are experiencing delays.

Finland

2-23-23

Finland's Post advises that the Finnish Transport Workers’ Union and the Postal and Logistics Union have called worker strikes from February 15th through February 21st, 2023. Parcel delays of up to two weeks are expected as a result of the strike.

12-29-22

We have been advised of a customs backlog in Amsterdam which effects parcels destined to countries across Europe. Parcels are clearing and moving, however lengthy delays should be anticipated across Europe due to the increase in holiday volume.

France

5-1-23

Media sources report ongoing strike action and protests surrounding the May 1st holiday. The protests are being called as a continued action against recent pension reform changes. While difficult to predict, delays of up to two weeks are expected to continue.

4-18-23

Media sources have advised of ongoing protests and national strike actions in France as a result of changes to the age of retirement. The situation is fluid, however parcel delays of one to two weeks are expected to continue.

4-07-23

Media sources report that the DGAC and air traffic controllers have joined the National General Strike on April 6th, 2023 and have asked airlines to reduce flight schedules. Continued parcel delays are anticipated.

3-30-23

Media sources report national strike action and protests taking place in France as a result of pension and wage disputes. While difficult to predict at this stage, parcel delays of one to two weeks are anticipated.

3-8-23

Media sources report ongoing national strike actions to take place in France on March 7th and March 8th, 2023. Delays are expected.

2-16-23

Industry sources report that due to one day national strikes on February 11th and February 16th, 2023, delays of one to two weeks are anticipated.

1-31-23

Industry sources report that due to a one day national strike on January 31st, 2023 minor localized delays for parcels to France are expected.

1-19-23

We have been advised of a nationwide industrial strike scheduled to take place on January 19th, 2023, which will cause parcel delays. Additionally, the strike has caused a disruption of the UK to France Eurotunnel, which will make transportation between the two countries more difficult. Delays are expected to continue until the strike is lifted and the backlog is cleared.

12-29-22

We have been advised of a customs backlog in Amsterdam which effects parcels destined to countries across Europe. Parcels are clearing and moving, however lengthy delays should be anticipated across Europe due to the increase in holiday volume.
12-2-22

We have been advised of a postal worker strike on the French island of Corsica, which began on November 15th, 2022. At this time, there is no anticipated end date for the strike. Some localized delays are expected.

Germany

5-29-23

Media sources report that Monday, May 29th is a public holiday in Germany. Due to anticipated heavy congestion on major highways, transit times may be impacted. While difficult to predict at this time, delays of up to one week are anticipated.

5-11-23

We have been advised of railway transportation worker strikes scheduled to take place in Germany through Tuesday, May 16th, 2023. The situation is difficult to predict at this time, however parcel delays of up to one week should be anticipated.

5-4-23

We have been advised of transportation worker strikes which took place in Germany on May 4th, 2023. Delays are expected during and immediately following the strike.

4-20-23

We have been advised of airport worker and transportation union strikes in Germany as a result of wage disputes. Delays are expected.

3-31-23

We have been advised of a transportation strike scheduled to take place in Germany on Monday, March 27th, 2023. Delays are expected during and immediately following the strike.

3-9-23

We have been advised of public sector strikes in Germany which are causing delays. Due to the nature of the strike, backlogs are also present, which is contributing to longer than usual transit times. Delays of one to two weeks are likely.

Additionally, industry sources report localized snow and inclement weather conditions which are effecting air transportation. Some delays should be anticipated.

3-2-23

We have been advised of transportation strikes in Germany on February 27th, as well as additional public strike action likely in the month of March. Delays are expected during and immediately following the strike.

2-17-23

Media sources have advised of air transportation strikes in Germany on Friday February 17th, 2023. Delays are anticipated.

2-6-23

Deutsche Post has advised of strike actions on February 6th and 7th, 2023. Delays are expected during and immediately following the strike.

1-26-23

Deutsche Post has warned of a trade worker strike in Germany as a result of wage disputes. Workers have extended strike action through January 29th, 2023. Delays are likely during and immediately following the strike.

1-19-23

Deutsche Post has warned of a trade worker strike in Germany as a result of wage disputes. Workers have announced strike action for January 19th and 20th, 2023 with a likelihood of additional dates to follow. Delays are likely during and immediately following the strike

12-29-22

We have been advised of a customs backlog in Amsterdam which effects parcels destined to countries across Europe. Parcels are clearing and moving, however lengthy delays should be anticipated across Europe due to the increase in holiday volume.

12-15-22

We have been advised of a backlog of parcels destined for Germany which have been delayed at the processing center in Amsterdam. Parcels are moving and delivering, however some delays should be anticipated.

Greece

3-17-23

Industry sources report that there is a 24-hour strike being held on March 16th, 2023 by air traffic controllers and civil aviation workers. While difficult to predict at this time, delays of one to two weeks are anticipated.

3-9-23

Media sources report that due to a recent train derailment in Greece, public workers have launched a strike in protest of unsafe working conditions. While difficult to predict at this time, delays of one to two weeks are anticipated.

1-12-23

Industry sources report that due to high winds and inclement weather conditions, parcels to Greece are currently experiencing delays.

12-8-22

Hellenic Post has advised of a postal strike which is causing some delays of parcels to Greece. Delays of up to one week should be anticipated.

Indonesia

3-2-23

POS Indonesia has advised that as of February 13th, 2023 it has been experiencing IT issues. Some local tracking services may be temporarily unavailable and parcel delays are expected.

Ireland

1-26-23

Industry sources report high winds and inclement weather in Ireland, which will impact parcel delivery. Most affected regions include Donegal, Kerry, Leitrim, Sligo, West Cork and Wicklow. Delays of up to one week should be anticipated.

12-29-22

We have been advised of a customs backlog in Amsterdam which effects parcels destined to countries across Europe. Parcels are clearing and moving, however lengthy delays should be anticipated across Europe due to the increase in holiday volume.

12-15-22

Industry sources are reporting snow and inclement weather in Ireland, which is causing parcel delays.

Israel

5-18-23

Israel Post has advised of delays due to backlogs stemming from security concerns on May 10th, 2023. While difficult to predict at this time, delays of one to two weeks are anticipated.

4-27-23

We have been advised that due to ongoing backlogs caused by a recent cyber attack on Israel Post, parcel delays of one to two weeks are being experienced.

4-13-23

We have been informed of a cyber attack which took place in Israel on April 4th, 2023. In addition, recent political protests in the country are causing longer than usual transit times. While difficult to predict at this time, parcel delays of one to two weeks are anticipated.

3-31-23

Media sources report a civil strike that took place on Monday March 27th, 2023 through Tuesday, March 28th, 2023 that temporarily stopped traffic in both Ben Gurion Tele Aviv Airport and the Port of Haifa. While difficult to predict at this time, delays of one to two weeks are expected.

1-5-23

Industry sources have reported that due to labor shortages, as well as local customs backlogs, parcels to Israel are experiencing delays of up to 3 weeks.

Italy

5-25-23

We have been advised of extreme flooding conditions in Italy. Delays of one to two weeks are expected. The situation is widespread, however the following areas and postal codes are most affected:

Emilia Romagna

40010, 40011, 40012, 40013, 40015, 40016, 40018, 40020, 40021, 40022, 40023, 40024, 40025, 40026, 40027, 40033, 40037, 40043, 40050, 40051, 40052, 40053, 40054, 40055, 40056, 40057, 40059, 40060, 40061, 40062, 40064, 40065, 40066, 40068, 40069, 40127, 40131, 40132, 40133, 40134, 40135, 40136, 40137, 40138, 40139, 40141, 41012, 41013, 41016, 41017, 41018, 41019, 41030, 41031, 41034, 41035, 41038, 41042, 41049, 41057, 47010, 47011, 47012, 47013, 47014, 47015, 47016, 47017, 47018, 47019, 47020, 47021, 47025, 47027, 47028, 47030, 47032, 47034, 47035, 47039, 47042, 47043, 47121, 47122, 47521, 47522, 47832, 47833, 47834, 47835, 47836, 47837, 47838, 47841, 47842, 47843, 47853, 47854, 47855, 47921, 47922, 47923, 47924, 48011, 48012, 48013, 48014, 48015, 48017, 48018, 48020, 48022, 48024, 48025, 48026, 48027, 48031, 48032, 48033, 48034, 48121, 48122, 48123, 48124 and 48125.

Marche

60012, 60019, 61010, 61011, 61012, 61020, 61022, 61024, 61025, 61121 and 61122.

5-18-23

Media sources report extreme flooding conditions in Italy. Delays are anticipated until conditions improve.

Additionally, we have been advised of ground handler strikes which are scheduled to occur on May 19th, 2023. Delays of up to one week are expected as a result of the strike.

4-21-23

Industry sources have informed us of a 24 hour airport worker strike which is scheduled to take place in Italy on April 21st, 2023. While difficult to predict at this time, delays of up to one week are likely.

3-17-23

We have been advised that airport ground handlers and staff workers will take industrial action on March 17th, 2023. Delays are expected during and immediately after the strike.

3-2-23

Industry sources have reported postal union strikes which occurred on February 28th, 2023. Some minor delays may be anticipated due to the strike.

Additionally, Italy is experiencing parcel delays due to snow and inclement weather conditions, particularly in the areas of Sicily and Sardinia. Delays are expected until winter weather conditions improve.

2-16-23

Media sources report snow and heavy rainfall in Italy, which is causing parcel delays. While difficult to anticipate, delays of up to one week are likely.

1-26-23

We have been advised of adverse weather conditions in Italy, particularly in the areas of Sardinia and Sicily, which are causing transportation delays. While difficult to predict at this stage, delays are expected until weather conditions improve.

12-29-22

We have been advised of a customs backlog in Amsterdam which effects parcels destined to countries across Europe. Parcels are clearing and moving, however lengthy delays should be anticipated across Europe due to the increase in holiday volume.

12-8-22

Poste Italiane has advised of a recent postal worker strike which is causing some delays of parcels to Italy.

Additionally, media sources report that as a result of severe weather storms and landslides, parcels are experiencing delays due to road blockages and unsafe conditions.

12-2-22

Media sources report heavy rains in the province of Frosinone, which are causing some localized parcel delays.

Japan

1-26-23

Media sources report heavy snow and inclement weather in Japan, which is expected to disrupt transportation and impact delivery times. The situation is dynamic in this early stage, however delays of up to one week should be anticipated.

12-23-22

We have been advised that due to limited availability of transportation, parcels to Japan are experiencing delays.

Malawi

3-17-23

Media sources report that due the affects of Cyclone Freddy transportation delays are being experienced throughout the country. While difficult to predict, delays of one to two weeks are expected

Malaysia

12-29-22

We have been advised of flooding and inclement weather conditions across Malaysia, which are causing parcel delays.

Mauritius

2-22-23

Mauritius Post has advised of a tropical cyclone, which has impacted transit and delivery times. Operations were temporarily closed during and immediately following the storm, and delays of up to one week are expected.

Mexico

5-25-23

Industry sources report that due to limited availability of air transportation, as well as a corresponding backlog, parcels to Mexico are experiencing delays of up to two weeks.

12-23-22

Industry sources report that due to local capacity backlogs, parcels to Northern and Central Mexico are experiencing delays of up to one week.

Mongolia

4-28-23

Effective Friday, April 28th, 2023, the Postal Service will resume acceptance of mail destined to Mongolia. Expect delays while service resumes.

Netherlands

5-18-23

We have been advised that Thursday, May 18th is a national holiday in the Netherlands. Delays of up to one week are likely due to business closures during the holiday

4-07-23

Sources advise that transportation workers have gone on strike April 3rd and 5th, and are going on strike April 7th, 2023. While difficult to know exactly, delays of one to two weeks are expected immediately after the strike ends.

03-31-23

Sources advise that transportation workers are going on strike on March 29th through March 30th and April 3rd, 5th, and 7th. While difficult to know exactly, delays of one to two weeks are expected immediately after the strike ends.

1-19-23

PostNL has advised of a driver strike which is occurring as a result of wage disputes. Workers held strike action on January 13th and 14th, with additional strike actions called for January 19th and 21st, 2023. Delays are anticipated during and immediately following the strike.

12-29-22

We have been advised of a customs backlog in Amsterdam which effects parcels destined to countries across Europe. Parcels are clearing and moving, however lengthy delays should be anticipated across Europe due to the increase in holiday volume.

New Zealand

5-11-23

Industry sources report extreme flooding conditions, particularly in the area of Auckland. While difficult to predict at this stage, parcel delays of one to two weeks are expected.

5-4-23

Industry sources report that due to ongoing limited availability of air transportation, parcels to New Zealand are experiencing delays of one to two weeks.

4-13-23

New Zealand Post has advised that due to limited availability of air transportation, parcel delays of up to one week are anticipated for all international shipments into the country.

3-23-23

Industry sources advise that due to a backlog of parcels and continued localized road closures as a result of cyclone Gabrielle, parcel delays are being experienced. While difficult to predict at this time, delays of one to two weeks are expected.

3-2-23

Media sources have reported severe flooding due to a tropical cyclone in New Zealand, which is causing parcel and transportation delays. While difficult to predict at this time, delays of one to two weeks are anticipated.

2-16-23

We have been advised of severe flooding and inclement weather conditions in New Zealand, which are causing parcel and transportation delays. Air transportation has been grounded in some areas until the storm passes, and deliveries are not possible in some harder hit areas until conditions improve. While difficult to predict at this stage, delays of one to two weeks are anticipated.

2-3-23

Industry sources report that due to heavy flooding and inclement weather, as well as air transportation delays, parcels to New Zealand are facing longer than usual transit times. While difficult to predict at this stage, delays of up to one week are anticipated.

12-23-22

We have been advised that due to transportation fuel shortages, parcels to New Zealand are experiencing delays.

Norway

4-17-23

Posten Norge has advised of a national trade union worker strike, which began on April 17th, 2023. Delays are expected during and immediately following the strike.

2-17-23

Posten Norge has warned of high winds and inclement weather, which are particularly impacting the northern region of the country. The forecast is anticipated for conditions to remain unstable. While difficult to predict, delays of one to two weeks are likely in impacted areas.

Peru

1-26-23

Authorities in Peru have extended a state of emergency as a result of continued civil unrest and ongoing protests. Some areas are not safe to travel within the country, and roadblocks are making transportation difficult. Parcel delays are being experienced throughout the country. Due to the ever changing and complex nature of the situation, there is no estimated date for conditions to improve at this time.

1-5-23

Peru remains in a state of Emergency due to recent civil unrest and protests occurring throughout the country. In addition, the government has advised that multiple regions are reporting an indefinite strike, as well as a rail strike. Road blocks are making some areas and locations impassable. Delays are expected.

12-10-22

Media sources report civil unrest and protest demonstrations in Peru due to a change in government leadership. Road closures are making transportation within the country difficult. Peru's government has called for a state of emergency which is expected to last for 30 days. Parcel delays are likely.

Portugal

12-15-22

We have been advised of flash flooding which is occurring in Portugal, primarily in and around the city of Lisbon. Flooded roadways and tunnels have left some areas impassable due to safety concerns. Delays are expected.

Romania

12-29-22

We have been advised of a customs backlog in Amsterdam which effects parcels destined to countries across Europe. Parcels are clearing and moving, however lengthy delays should be anticipated across Europe due to the increase in holiday volume.

Saint Lucia

3-2-23

We have been advised that due to limited availability of air transportation, parcels to Saint Lucia are experiencing delays. At this time, there is no anticipated date for conditions to improve. Delays of one to two weeks are expected.

Saudi Arabia

1-5-23

We have been advised that due to heavy rains and inclement weather conditions, parcels to Saudi Arabia are currently experiencing delays.

South Korea

1-26-23

Media sources report snow and inclement weather in South Korea, which is causing transportation disruptions. Delays are anticipated until winter storm conditions improve.

Spain

4-13-23

Industry sources advise that a ground handler strike will take place three times a week until April 13th, 2023. While difficult to predict at this time, delays of one to two weeks are expected.

12-29-22

We have been advised of a customs backlog in Amsterdam which effects parcels destined to countries across Europe. Parcels are clearing and moving, however lengthy delays should be anticipated across Europe due to the increase in holiday volume.

12-2-22

We have been advised of a 24 hour postal worker strike which took place on November 28th, 2022. The strike was called due to poor working conditions. Some minor delays may be anticipated.
Additionally, Heavy rainfall is occurring in the area of O Porriño, Pontevedra, Spain. Localized delays are likely in this area.

Thailand

5-4-23

We have been advised of a national holiday on May 4th, 2023 celebrating King Maha Vajiralongkorn's coronation in Thailand. Delays of up to one week are anticipated.

4-13-23

We have been advised that due to Songkran Festival and Thai New Year celebrations to take place April 13th through April 16th, 2023 delays of one to two weeks are anticipated for parcels to Thailand.

4-7-23

Thailand observes Chakri Day, April 6th, 2023, as a National Holiday. Normal transportation will resume after the Holiday and minimal delays are expected. 

3-2-23

Media sources have reported that due to a national holiday to take place March 4th through March 6th 2023, parcel delays of up to one week are likely as a result of business closures.

1-12-23

We have been advised that due to localized flooding in southern Thailand, as well as ongoing inclement weather conditions, parcels to Thailand are experiencing delays.

1-5-23

Officials in Thailand have informed us that public offices were closed from December 31st through January 3rd in observance of the New Year's Day Holiday. Some delays are anticipated as a result of the closures.

12-23-22

Thailand Post advises that continuing rain in the southern part of Thailand is causing flooding in the provinces of Nakhon Si Thammarat, Surat Thani, Songkhla, Trang, Phatthalung, Pattani, Yala and Narathiwat. Postcodes of the affected areas are: 80XXX, 84XXX, 90XXX, 92XXX, 93XXX, 94XXX, 95XXX and 96XXX. Delays are likely.

Turkey

2-23-23

We have been advised of additional earthquakes in Turkey which continue to cause devastation to transportation and building structures. Parcel delays are likely to continue and delivery dates remain unpredictable.

2-8-23

Turkey’s post advises there are major impacts to its operations following devastating earthquakes that struck southern and southeastern regions of the country on February 6, causing buildings to collapse and disrupting transport and travel. The government has declared a state of emergency. Parcel delays are likely and delivery dates are unpredictable at this time.

Ukraine

12-31-22
Ukrposhta has advised that ongoing hostile and unsafe conditions are occurring due to the war in Ukraine. Some postal offices are experiencing rolling power outages which may last several days. The postal service is making every effort to deliver parcels when it is safe to do so, however lengthy DDU delays of 3 to 4 weeks are expected to continue.

United Kingdom

5-25-23

We have been advised that due to backlogs, Royal mail is experiencing some delays in the delivery of DDU parcels to the UK.

Additionally, security workers at London's Heathrow airport have called for a worker strike to take place from May 25th through May 27th, 2023. While difficult to predict at this stage, delays of one to two weeks are anticipated.

5-11-23

We have been advised that due to holiday backlogs stemming from closures for the coronation of King Charles III, some parcel delays are being experienced. Delays of up to one week are expected while the backlog is cleared.

5-6-23

Sources report that due to the Coronation of King Charles III, government offices will be closed May 6th through May 8th, 2023. Delays of up to one week are expected.

4-27-23

Royal Mail has advised that they are experiencing ongoing backlogs due to processing center delays out of the Heathrow Worldwide Distribution Center. DDU delays of one to two weeks are expected.

4-21-23

Royal Mail has advised that they are experiencing ongoing backlogs due to a cyber attack which took place in early February, 2023. DDU delays of one to two weeks are expected.

4-07-23

Media sources report that the security team of Terminal 5 of Heathrow Airport will go on strike until April 9th, 2023 (Easter Sunday). Delays up to two weeks are expected after the holiday break. 

3-30-23

Media sources report that the UK Government Passport Office staff and the security team of Terminal 5 of Heathrow Airport will go on strike during Easter break. The security staff at that terminal will be striking up to 10 days. Delays up to two weeks are expected after the holiday break.

3-15-23

Industry sources report that due to a planned Border Force strike on March 15th and March 16th, 2022, longer than usual transit times may be present for parcels headed to the UK during and immediately following the dates of the strike.

2-23-23

Media sources have reported a Border Force strike from February 17th through February 20th which will impact air transportation and delivery. Additional strike action is planned within the months of March and April 2023 if a resolution cannot be reached. While difficult to predict, parcel delays of one to two weeks are anticipated.

2-16-23

Royal mail communications with workers regarding strike action have made little progress, and workers have announced additional strike actions are forthcoming. While official strike dates have yet to be announced, DDU delays are anticipated.

2-3-23

Royal Mail continues to work through a backlog of parcels resulting from a recent cyber attack and worker strike actions. At this time, there is no anticipated date for when conditions will improve. DDP carriers may also be impacted due to increased volume as merchants utilize other options for parcel delivery.

1-19-23

Royal Mail continues to work through a backlog of parcels resulting from recent strike action. In addition, we have been informed of a Cyber attack on Royal Mail systems which is compounding these delays.

1-5-23

Due to recent Royal mail strikes and a corresponding holiday backlog, we are experiencing longer than usual transit times for parcels headed to the United Kingdom. Delays are expected to continue until the backlog is cleared.

12-16-22

Royal mail has advised of planned worker strikes as a result of wage disputes. Postal workers will strike on the following dates: December 14th, December 15th, December 23rd, and December 24th, 2022. Delays are anticipated during the strike.

Additionally, we have been advised of snow and inclement weather which is impacting deliveries to the UK. Delays are expected.

12-9-22

Royal mail has advised of ongoing planned worker strikes as a result of wage disputes. Postal workers will strike on the following dates: December 9th, December 11th, December 14th, and December 15th, 2022. DDU Delays are expected during the strike.

12-1-22

Royal mail has advised of planned worker strikes as a result of wage disputes. Postal workers will strike on the following dates: November 30th, December 1st, December 9th, and December 11th, 2022. DDU Delays are expected during the strike.

Clear
Emma avatar
Tony avatar
Katherine avatar

Welcome to Passport! How can we help?

− Passport Shipping team