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About Us

We’re a team of customer experience fanatics, technologists and logistics nerds

Leadership

Alex Yancher

CEO AND CO-FOUNDER

Alex Yancher

CEO AND CO-FOUNDER

Previous experience

Facebook

Education

UC Berkeley

If I weren't at Passport

I would be a standup comedian!

Favorite food

Pizza. But not just any kind, specifically Cheeseboard in Berkeley, CA.

Tony Chen

CTO

Tony Chen

CTO

Previous experience

McKinsey, Pantry

Education

UC Berkeley

If I weren't at Passport

I would be riding my motorcycle through South America!

Best travel story

Visiting HIV/AIDS patients in rural Tanzania.

Tom Griffin

President

Tom Griffin

President

Previous experience

Demandware/Salesforce Commerce Cloud, EngageSmart

Education

Washington University in St. Louis

Next on my bucket list:

Angkor Wat

In my free time I like to:

Travel, eat great food, and ideally do both together.

Adam Langston

Chief Commercial Officer

Adam Langston

Chief Commercial Officer

Previous experience

Access Worldwide

Education

Brown University

In my free time I like to...

Hunt and fish

If I wasn't at Passport I would...

Hunt and fish

Kat Sun

VP OF OPERATIONS

Kat Sun

VP OF OPERATIONS

Previous experience

PwC Consulting

Education

University of Southern California

In my free time I like to

Spend time with my friends and enjoy the city. You can find me out and about catching rays at Dolores Park, going to concerts at various venues, and checking out new restaurants.

Best travel story

Waking up at 3am to summit to the peak and watch the sun rise atop Mount Teide (a volcano in Tenerife, the Canary Islands).

Thomas Taggart

Head of Cross Border Compliance

Thomas Taggart

Head of Cross Border Compliance

Previous experience

Maersk, UPS

Education

United States Merchant Marine Academy

Next on my bucket list

Argentina & Chile, wine & ski.

Favorite food

Ethiopian has been my pandemic comfort food.

Chris Ziomek

VP of Sales

Chris Ziomek

VP of Sales

Previous experience

CampusLIVE, Dailybreak, Promoboxx

Education

University of Massachusetts at Amherst - Isenberg School of Management

Best travel story

Bangkok NYE 2019: late night Karaoke at a neighborhood bar to kick off the new year.

Favorite quote

“Strategy without tactics is the slowest route to victory. Tactics without strategy is the noise before defeat.” – Sun Tzu.

Taylor Lucas

VP of Finance

Taylor Lucas

VP of Finance

Previous experience

Qualcomm, ecoATM Gazelle

Education

Emory University - Goizueta Business School

Best travel story

Standing two feet away from mountain gorillas while trekking in Uganda.

Next On My Bucket List

An extended food and whisky tour in Japan (including Hokkaido) or a small-boat cruise around the Galapagos.

Diana Norton

Sr. Director of Customer Success

Diana Norton

Sr. Director of Customer Success

Previous experience

Vector Solutions, LiveSafe

Education

New York University - Wagner Graduate School of Public Service

Favorite Book

The Four Agreements.

Best Travel Story

I once rode (and fell off of) an ostrich in South Africa.

Preeti Kashyap

Senior Director of Marketplaces

Preeti Kashyap

Senior Director of Marketplaces

Previous experience

Pitney Bowes

Education

Masters in Computer Applications

If I weren't at Passport I would:

Open an arts and craft Etsy store

Best travel story:

Once had a mobile phone stolen on a train in Barcelona and got it back!

Ilan Rotenberg

Director of Product Management

Ilan Rotenberg

Director of Product Management

Previous experience

Cority

Education

University of British Columbia, University of Toronto

If I weren't at Passport I would:

Open a bike and coffee shop

Best travel story:

Cycling from Toulouse to Barcelona to celebrate New Year's Eve

Michelle Decker

Director of Operations

Michelle Decker

Director of Operations

Previous experience

Florida Cruise Ports, Space Girl Organics, Metal Essence

Education

Belhaven University

In my free time I like to

Learn new skills, cook new recipes, and exploring our state with my family.

Favorite Food

Soul food and southern food. Nothing better than chicken fried in a cast iron pan, collard greens with bacon and black eyed peas.

Luci Lambert

Head of People

Luci Lambert

Head of People

Previous experience

Truework, Gusto

Education

University of Iowa

Best Travel Story:

Diving between techtonic plates in Iceland

Favorite food:

All Asian dishes; ramen, sushi, dumplings, bahn mi, the list goes on!

Kandace King

3PL Success Manager

Kandace King

3PL Success Manager

Previous experience

PepsiCo

Education

University of Nevada

If I weren't at Passport I would

Be working in kitchens! I love the fast paced environment and occasionally sneaking fries fresh out of the fryer.

Fun fact about me

I once made Kendall Jenner a sandwich

Investors and advisors

Investors

Advisors

Aaron Schwartz

Loop

Ryan Hoover

Product Hunt

Sophia Amoruso

Girlboss, Nasty Gal

April Underwood

Slack

Ran Makavy

Lyft

Daphne Carmeli

Target

Values

Be Customer Obsessed
Live a Balanced Life
Take Ownership
Teamwork
Level Up

Be Customer Obsessed

  • Be driven to do the best for our customers (both internal & external)
  • Listen to our customers

Live a Balanced Life

  • We're results-driven, not hours-based - prioritize impact over activity
  • Be proactive about monitoring your physical and mental health - prioritize your wellbeing to show up 100%

Take Ownership

Own your work, stay responsible and accountable, make an effort, and follow through daily to deliver quality outcomes

Teamwork

We're excited about what “we are” building over what “I am" building

Level Up

Have a growth mindset -

  • Personally: Grow your skill set and knowledge
  • Professionally: Take on new projects and challenges
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