Passport Shipping

Reliable cross-border shipping to any market

Passport is a global parcel carrier built to deliver a better international shipping experience for you and your customers.

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Reach buyers in over 180 countries

Access to more markets means unlocking additional revenue for your brand. Passport Shipping is our in-house parcel shipping and compliance service offering that is designed to meet your shoppers’ price and delivery speed expectations. With our proprietary network of global carriers providing first through final-mile delivery and real-time tracking, you can reach customers worldwide in as little as 48 hours.

Trust a World-Class Carrier

We’re a carrier built to be the #1 international parcel shipping provider for ecommerce. We are continuously upgrading our network to improve transit times, offer more shipping methods, and ensure successful delivery.

Get Door-to-Door Visibility

Nothing is more frustrating than being left in the dark. As the carrier responsible for delivery, we know where your product is and provide your buyers with accurate, door-to-door visibility on branded tracking pages.

Rely on Dedicated Support

Shipping cross-border is complicated, which is why you need expert, hands-on support. Passport has teams of global employees to help you and your buyers, providing live troubleshooting and hands-on support.

Duty Paid Shipping

While Delivered Duty Unpaid (DDU) international shipping may be suitable for low-value goods to keep upfront costs lower for your customers, it’s not always the best one-size-fits-all solution. That’s why Passport offers Delivered Duty Paid (DDP) options, handling all duties and taxes upfront for faster customs clearance and a smoother delivery experience.

More Ways to Ship

Reaching overseas shoppers requires an experienced global carrier. Passport has built an in-house network capable of delivering virtually anywhere, with flexible international shipping options. Choices between Economy, Priority, Expedited, and Express allow you to cater to your shoppers’ needs with the right price point and delivery speed. Additionally, we’re continuously enhancing performance to reduce transit times to key markets such as Canada, the U.K., and Australia.

Compliance Made Easy

One of the biggest hurdles to global growth is navigating trade rules, tax obligations, and local standards. Passport’s team of Global Trade experts simplifies the complex process of expanding into new markets. We provide specialized assistance with customs & trade, fiscal & tax, and product compliance. Choose the services you need, or opt for our full suite of support with Passport Global, our end-to-end internationalization solution.

Customize Your Tracking

When your shoppers purchase from you, they want delivery updates from you too. Passport allows you to easily customize tracking pages with your logo, colors, and brand identity. This ensures that your customers know when their package is arriving and the tracking they see reflects your company’s brand, not ours. Plus, you can track your shipments directly in Shopify.

Process Returns & Subscriptions

Effectively managing returns and subscriptions is critical when it comes to generating repeat, loyal customers. That’s why Passport’s technology enables a seamless experience, allowing you to print return labels in our Passport Portal or integrate with partners like Loop, Corso and Rebuy for faster, easier returns and subscription management.

Helping you reach your global potential

At Passport, we’re dedicated to continuously enhancing the merchant experience, helping direct-to-consumer brands expand into new markets, and ultimately better serve their end customers. So far this year, Passport’s network updates have accelerated delivery times by approximately 8-15% to markets such as Canada, the United Kingdom, Australia, and Germany—helpng you reach your customers faster.

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Delivering millions of parcels worldwide each year

Markets

Shipping to virtually any country.

DTC 3PLs

Partnering with the world's best 3PLs.

Currencies

Local store currencies and payments.

Tickets

Resolving customer issues for you.

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