Service Alerts

Last updated: September 21st, 2023

Passport is committed to helping our customers navigate changes to international shipping. We have put together a page with detailed service disruptions to all countries. Please check this page regularly to stay updated with the latest developments.

For our brand partners - Please turn off shipping to all countries where international service has been suspended. These shipments will not leave the United States until the suspensions have been lifted, and in some instances, may be returned to sender. See the complete list of country suspensions below.

If you have questions or need assistance, don't hesitate to contact us via the help button below.

New Service Updates: September 18 - September 22

We know there have been many countries where service suspensions have been lifted in the past couple of weeks. We've compiled a document here with a complete list of countries that have come off the suspension list to make reconciliation a little easier.

 

United States

Notice Regarding First Mile LTL Delays

Due to the recent bankruptcy and closure of YRC (Yellow) Trucking, LTL carriers within the United States are facing driver shortages. This is leading to increased LTL and first mile transit times. We are making every effort to minimize any impacts and are monitoring this situation closely, however some delays are anticipated.

 

Australia

Delays Due to Wildfires

Media sources report wildfire conditions in Australia, particularly in the area of New South Wales which are impacting transit times. While difficult to predict at this time, parcel delays of one to two weeks are anticipated.

 

Canada

Delays Due to Wildfires

Industry sources have informed us of continued wildfires which are occurring in the provinces of Alberta and Northwest Territories. The situation is dynamic and unprecedented, however delays of up to one week are likely in the effected areas.

 

Spain

DDU Delays Due to Customs IT Issues

We have been advised of customs IT issues which are impacting customs clearance and transit times in Spain, primarily impacting Correos y Telégrafos DDU shipments. While difficult to predict, parcel delays of one to two weeks should be expected.

 

Destination Country Scanning Issues

We have been alerted that some destination countries practicing contactless delivery have suspended written proof of delivery. As a result of this, proof of delivery information may not be provided.

This applies to parcels bound for Australia, Canada, Hong Kong, The Netherlands, Lithuania, Saudi Arabia, Singapore, and Russia.

Service Alert Updates

Partial or Full Service Suspension

The following countries have shut down service for some or all of the country.

Partial Service Suspension

Please Turn Off DDP Service to the Following Country

Ukraine

Effective April 29th, 2022, we will suspend international DDP mail acceptance to Ukraine, where transportation is widely unavailable due to widespread cancellations and restrictions into the area. DDU service is still available to Ukraine, however delays of 3 to 4 weeks should be anticipated.

Full Service Suspension: Please turn off shipping to the below areas.

The Postal Service will continue to accept and process mail destined for these countries; however, these parcels will be held within the United States’ postal network and delivered only once service is restored.

Afghanistan

Effective August 20, 2021, the Postal Service will suspend international mail acceptance to Afghanistan where transportation is unavailable due to widespread cancellations and restrictions into the area.

Belarus

Effective July 22, 2022, the Postal Service™ will temporarily suspend international mail acceptance to Belarus until further notice, due to unavailable transportation as a result of widespread cancellations and restrictions into the area.

Bhutan

Effective July 23, 2021, the Postal Service will temporarily suspend international mail acceptance to Bhutan, where transportation is unavailable due to widespread cancellations and restrictions into the area.

Brunei

Effective May 22, 2020, the Postal Service will temporarily suspend international mail acceptance to Brunei, where transportation is unavailable due to widespread cancellations and restrictions into the area.

Laos

Effective November 27, 2020, the Postal Service will temporarily suspend international mail acceptance to Laos, where transportation is unavailable due to widespread cancellations and restrictions into the area.

Myanmar

Effective June 2, 2023, the Postal Service will temporarily suspend international mail acceptance to Myanmar, where transportation is unavailable due to widespread cancellations and restrictions into the area.

Russia

Effective March 11, 2022, the Postal Service will suspend international mail acceptance to Russia, where transportation is unavailable due to widespread cancellations and restrictions into the area.

Sudan

Effective May 19, 2023, the Postal Service will suspend international mail acceptance to Sudan, where transportation is unavailable due to widespread cancellations and restrictions into the area.

Syria

Effective June 11, 2021, the Postal Service will suspend international mail acceptance to Syria, where transportation is unavailable due to widespread cancellations and restrictions into the area.

Yemen

Effective April 17, 2020, the Postal Service will suspend international mail acceptance to Yemen, where transportation is unavailable due to widespread cancellations and restrictions into the area.

Delays

The following countries have warned of delivery delays.

Australia

9-21-23

Media sources report wildfire conditions in Australia, particularly in the area of New South Wales which are impacting transit times. While difficult to predict at this time, parcel delays of one to two weeks are anticipated.

9-14-23

Media sources report inclement weather conditions in Australia which are impacting transit times. While difficult to predict at this time, parcel delays of one to two weeks are anticipated.

8-25-23

We have been advised of parcel delays in Australia due to limited availability of air transportation. While difficult to predict, delays of one to two weeks are anticipated.

6-15-23

Media sources have advised of inclement weather and flooding, particularly in the area of South Australia. The city of Adelaide is particularly impacted, and road closers are present in many areas. While difficult to predict at this stage, delivery delays of one to two weeks are anticipated.

5-4-23

We have been advised that due to flooding and inclement weather conditions in the area of Queensland, some localized delays are likely. While difficult to predict at this time, delays of one to two weeks are anticipated in effected areas.

4-27-23

Due to limited availability of air transportation, parcels to Australia are experiencing delays of up to two weeks.

4-20-23

We have been advised of inclement weather conditions due to the effects of Cyclone Ilsa, particularly in the area of North Western Australia. While difficult to predict at this time, delays of up to one week are expected.

Austria

9-7-23

We have been advised of thunderstorms and inclement weather conditions in Austria which are impacting transit times. While difficult to predict at this time, parcel delays of one to two weeks are anticipated.

6-1-23

Media sources report thunderstorms and inclement weather conditions in Austria. While difficult to predict at this stage, parcel delays of one to two weeks are likely.

Bahrain

7-7-23

Local officials have informed that due to limited availability of air transportation, parcels to Bahrain are experiencing delays of up to one week.

Belgium

7-7-23

Industry sources have advised of worker strikes in the regions of Brussels and Wallonia. While difficult to predict, localized delays of up to one week are anticipated.

Brazil

9-7-23

Industry sources have informed that due to customs backlogs and Brazil's Independence Day Holiday on September 7th, parcels to Brazil are experiencing delays.

Additionally, we have been advised of flooding and inclement weather conditions which are impacting transit. Parcel delays of up to two weeks are anticipated.

9-4-23

We have been advised of customs strikes in Brazil to take place beginning Monday, September 4th, 2023. While difficult to predict at this time, delays of up to 2 weeks are anticipated due to backlogs.

6-16-23

Industry sources report that due to lengthy customs backlogs as a result of recent worker strikes, parcels to Brazil are experiencing delays of at least two to three weeks.

6-9-23

We have been advised that due to lengthy customs backlogs and the holiday of Corpus Christi, celebrated on June 8th, 2023, parcels to Brazil are experiencing delays of at least two to three weeks. 

4-27-23

Sources report that due to customs backlogs, parcels to Brazil are experiencing lengthy customs delays. The situation is dynamic, however delays of two to three weeks are being experienced in some cases.

4-20-23

Industry sources report that due to a national holiday to take place in Brazil on April 21st, 2023, combined with corresponding recent customs backlogs, parcel delays of one to two weeks are anticipated.

4-07-23

Brazil observes Good Friday, April 7th, 2023, as a National Holiday. Normal transportation will resume after the Holiday and minimal delays are expected.

Bulgaria

9-8-23

Media sources report flooding and inclement weather conditions in Bulgaria which are causing delays. Parcels in effected areas may face delays of up to one week.

6-22-23

We have been advised that due to a systems migration from June 19th to June 23rd, 2023, some delays may be experienced for parcels to Bulgaria. While difficult to predict at this stage, delays of up to one week are anticipated.

Canada

9-21-23

Industry sources have informed us of continued wildfires which are occurring in the provinces of Alberta and Northwest Territories. Parcels traveling through effected wildfire areas may experience longer than usual transit times. The situation is very fluid however delays in effected areas are expected to continue for the next one to two weeks.

9-4-23

We have been advised of a public holiday in Canada on Monday, September 4th. Delays of up to one week are anticipated.

8-25-23

Industry sources have informed us of continued wildfires and poor air quality conditions which are occurring in the provinces of British Columbia and Northwest Territories. British Columbia has declared a state of emergency due to the conditions. 

8-18-23

Sources have informed us of continued wildfires and poor air quality conditions which are occurring in the provinces of Quebec, Northwest Territories and Yukon. While difficult to predict, parcel delays of one to two weeks are anticipated.

8-11-23

We have been advised of continued wildfires and poor air quality conditions which are occurring in the provinces of British Columbia, Quebec and Northwest Territories. Delays are anticipated.

7-28-23

Ongoing wildfires and poor air quality conditions continue in the provinces of British Columbia and Quebec. Additionally, local sources report severe flooding conditions in the province of Nova Scotia. While difficult to predict, parcel delays of one to two weeks are anticipated.
7-14-23

We have been advised of wildfires and poor air quality conditions which are occurring in the provinces of British Columbia and Ontario. Additionally, sources report localized flooding in the province of Quebec. Please note that parcels moving through these provinces may be delayed. The situation is dynamic at this time, however delays are expected to continue until conditions improve.

6-30-23

We have been advised of multiple wildfires and poor air quality conditions which are occurring in the provinces of Alberta, Quebec, Manitoba, and Ontario. Please note that parcels moving through these provinces may be delayed and subject to backlogs. The situation is unpredictable at this time, however delays are expected to continue until conditions improve.

6-23-23

Canada Post has advised of ongoing wildfires and poor air quality conditions which are occurring in the provinces of Alberta, Quebec, and Ontario. The situation is dynamic, and delays are expected to continue until conditions improve.

6-12-23

Canada Post has advised of multiple wildfires and poor air quality conditions which are occurring in the provinces of Alberta, Manitoba, Nova Scotia, and Saskatchewan.

5-18-23

Canada post has advised of regional flooding, particularly in the area of Ontario.

Additionally, we have been advised of multiple wildfires which are occurring in the provinces of Alberta, British Columbia, and Saskatchewan. The situation is dynamic, and delays are expected to continue until conditions improve.

Please also be advised that Monday, May 20th is a national Holiday in Canada. Some delays may be experienced due to business closures.

5-11-23

Canada post has advised of continued regional flooding, particularly in the area of Ontario. Localized delays are expected to continue until conditions improve.

Additionally, multiple wildfires continue to effect the province of Alberta. Parcel delays are expected within the province until local fire crews deem the effected areas safe.

5-4-23

Canada post has advised of regional flooding, particularly in the areas of British Columbia and Ontario. Localized delays are expected in effected areas until weather conditions improve.

Additionally, we have been advised of wildfires which are occurring in the province of Alberta. Localized parcel delays are anticipated.

4-20-23

Media sources report public worker strikes in Canada which began on April 19th, 2023 as a result of wage disputes and rising inflation. While difficult to predict at this stage, delays of up to one week are anticipated.

4-13-23

Canada Post has advised of snow and inclement weather, particularly in the province of Manitoba. While difficult to predict at this stage, transportation delays of up to one week are anticipated.

4-07-23

Industry sources report that freezing rain and snow have occurred in Ontario and Quebec on April 5th and April 6th, 2023 causing transportation delays. While difficult to predict, delays of one week are expected.

3-23-23

Canada Post has advised of snow and inclement weather conditions which are causing parcel delays. The situation is fluid, and delays are expected to continue until winter weather conditions improve.

Chad

3-31-23

Effective Friday, March 31, 2023, the Postal Service will resume acceptance of mail destined to Chad. Expect delays while service resumes.

Chile

9-18-23

We have been advised of public holidays in Chile to take place on September 18th and 19th. Delays of up to one week are anticipated due to holiday closures

5-18-23

We have been advised of IT issues which are occurring in Chile. Some detailed tracking events may be unavailable. While difficult to predict at this time, delays of one to two weeks are anticipated.

China

8-04-23

Industry sources state that there was severe flooding on August 1st, 2023 in Beijing. Expect localized transportation delays of one to two weeks.

Columbia

8-7-23

We have been advised of a public holiday which occurred in Columbia on August 7th, 2023. Delays of up to one week may be experienced due to closures.

7-21-23

Industry sources report that due to intermittent technical issues, some local tracking events may be unavailable for parcels to Columbia. IT teams are actively working to address the issue, and parcels are still moving and delivering.

7-13-23

Industry sources report that due to a high volume of parcels and a corresponding backlog, parcels to Columbia are experiencing delays of one to two weeks.

Congo

5-25-23

We have been advised of major flooding and inclement weather conditions in Congo. Delays of one to two weeks are anticipated.

Ecuador

5-18-23

Industry sources report political turmoil and civil unrest in Ecuador due to the President's recent dissolution of congress. Delays are expected for the next one to two weeks.

3-23-23

Industry sources have advised that due to a recent explosive device which was sent by mail to a local Ecuador newsroom, some parcels may experience delays as a result of increased scrutiny and an abundance of caution.

France

7-14-23

We have been advised that due to a public holiday in France on July 14th, some delays may be experienced due to business closures during the holiday.

7-7-23

Media sources have advised of civil unrest in France which is making some transportation difficult. The situation is highly unpredictable, however delays of up to two weeks are anticipated in some areas.

Additionally, we have been advised that some localized parcel delays may be experienced along the Tour De France route from July 1st through July 23rd.

6-29-23

Media sources have advised of a one day air traffic controller strike on June 29th, 2023 at France's Paris Beauvais airport. Localized parcel delays of up to one week are expected.

6-9-23

Industry sources report that due to limited availability of transportation, as well as ongoing strike action and protests, parcels to France are experiencing longer than usual transit times. While difficult to predict at this time, delays are expected to continue until the protests resolve. 

5-1-23

Media sources report ongoing strike action and protests surrounding the May 1st holiday. The protests are being called as a continued action against recent pension reform changes. While difficult to predict, delays of up to two weeks are expected to continue.

4-18-23

Media sources have advised of ongoing protests and national strike actions in France as a result of changes to the age of retirement. The situation is fluid, however parcel delays of one to two weeks are expected to continue.

4-07-23

Media sources report that the DGAC and air traffic controllers have joined the National General Strike on April 6th, 2023 and have asked airlines to reduce flight schedules. Continued parcel delays are anticipated.

3-30-23

Media sources report national strike action and protests taking place in France as a result of pension and wage disputes. While difficult to predict at this stage, parcel delays of one to two weeks are anticipated.

Germany

8-04-23

Sources are reporting that several flooding events occurred in Berlin the week of July 24th, 2023. Continued cleanup operations are expected to cause at least one week of transportation delays.

6-9-23

Media sources report that the NATO Air Force is conducting a military exercise over Germany and surrounding areas from June 12 to June 22, 2023. Additional affected countries include but not limited to: Denmark, Poland, Netherlands, UK*, and Switzerland. Delays are to be expected until the conclusion of the exercise. 

* Heathrow airport in the UK will have delays to adjust to the new aircraft routing to the Mediterranean.

5-29-23

Media sources report that Monday, May 29th is a public holiday in Germany. Due to anticipated heavy congestion on major highways, transit times may be impacted. While difficult to predict at this time, delays of up to one week are anticipated.

5-11-23

We have been advised of railway transportation worker strikes scheduled to take place in Germany through Tuesday, May 16th, 2023. The situation is difficult to predict at this time, however parcel delays of up to one week should be anticipated.

5-4-23

We have been advised of transportation worker strikes which took place in Germany on May 4th, 2023. Delays are expected during and immediately following the strike.

4-20-23

We have been advised of airport worker and transportation union strikes in Germany as a result of wage disputes. Delays are expected.

3-31-23

We have been advised of a transportation strike scheduled to take place in Germany on Monday, March 27th, 2023. Delays are expected during and immediately following the strike.

Greece

9-8-23

We have been advised of heavy flooding and inclement weather in Greece. While difficult to predict at this time, parcel delays of one to two weeks are expected.

8-25-23

Media sources report wildfire conditions in Greece, particularly in the region of Athens. The situation is dynamic, however parcel delays of one to two weeks are anticipated.

8-04-23

Media sources report due to wildfire conditions, parcels to Greece are experiencing delays. The situation is fluid at this time, however localized delays are expected to continue in effected areas until the situation improves.

7-21-23

Local sources report that due to high winds and increased temperatures, combined with localized wildfire conditions, parcels to Greece are experiencing delays. Some roadways have been closed for public safety in active wildfire areas. The situation is dynamic, however delays are expected to continue until weather and safety conditions improve.

Hong Kong

9-14-23

Media sources have advised of flooding and inclement weather conditions in Hong Kong which are impacting transit and delivery of parcels. While difficult to predict at this time, parcel delays of up to one week are likely.

7-21-23

We have been advised of adverse weather conditions in Hong Kong as a result of Typhoon Talim. While difficult to predict at this stage, parcel delays of one to two weeks are anticipated.

Iran

7-7-23

Industry sources have advised that due to limited availability of air transportation, parcels to Iran are experiencing delays of up to one week.

Israel

7-27-23

Industry sources have advised of protests and civil unrest in Israel due to recent judicial changes in the country. Parcel delays of up to two weeks are anticipated.

5-18-23

Israel Post has advised of delays due to backlogs stemming from security concerns on May 10th, 2023. While difficult to predict at this time, delays of one to two weeks are anticipated.

4-27-23

We have been advised that due to ongoing backlogs caused by a recent cyber attack on Israel Post, parcel delays of one to two weeks are being experienced.

4-13-23

We have been informed of a cyber attack which took place in Israel on April 4th, 2023. In addition, recent political protests in the country are causing longer than usual transit times. While difficult to predict at this time, parcel delays of one to two weeks are anticipated.

3-31-23

Media sources report a civil strike that took place on Monday March 27th, 2023 through Tuesday, March 28th, 2023 that temporarily stopped traffic in both Ben Gurion Tele Aviv Airport and the Port of Haifa. While difficult to predict at this time, delays of one to two weeks are expected.

Italy

9-7-23

Local sources have reported that due to customs backlogs resulting from IT issues, parcels to Italy may experience delays of up to two weeks.

8-4-23

We have been advised of continued inclement weather conditions in Italy. Additionally, Milan’s Malpensa airport (MXP) was severely damaged due to weather. While difficult to predict at this time, parcel delays of one week are expected.

7-28-23

We have been advised of flooding and inclement weather conditions which are occurring in Italy. While difficult to predict at this time, parcel delays of one to two weeks are expected.

7-21-23

Media sources report that due to an airport fire and temporary closure at Italy's Sicily airport, some localized transportation delays of up to one week may be experienced.

Additionally, we have been advised of trade union worker strikes in Italy which are impacting transit times for the major metropolitan area of Florence and the surrounding region. Localized delays of one to two weeks are anticipated in affected areas.

7-13-23

We have been advised of Airport and Railway transportation worker strikes to take place in Italy on July 13th and July 15th, 2023. While difficult to predict at this time, delays of one to two weeks are anticipated.

6-29-23

Post Italiane has advised of intermittent Data transmission issues which have been occurring since May 29th, 2023. Parcels are still moving and delivering, however some local tracking events may be unavailable.

6-23-23

Industry sources report ongoing severe flooding and inclement weather conditions, particularly in the regions of Emilia Romagna and Marche. While difficult to predict at this time, delays of one to two weeks are anticipated.

6-20-23

Media sources report that baggage workers at multiple major airports throughout Italy are planning a 24 hour strike on June 20th, 2023. Additionally, public worker strikes are planned during the the months of June and July. Delays of one to two weeks are anticipated.

6-1-23

We have been advised of ongoing extreme flooding conditions in Italy. Delays of one to two weeks are expected in effected areas.

5-25-23

We have been advised of extreme flooding conditions in Italy. Delays of one to two weeks are expected. The situation is widespread, however the following areas and postal codes are most affected:

Emilia Romagna

40010, 40011, 40012, 40013, 40015, 40016, 40018, 40020, 40021, 40022, 40023, 40024, 40025, 40026, 40027, 40033, 40037, 40043, 40050, 40051, 40052, 40053, 40054, 40055, 40056, 40057, 40059, 40060, 40061, 40062, 40064, 40065, 40066, 40068, 40069, 40127, 40131, 40132, 40133, 40134, 40135, 40136, 40137, 40138, 40139, 40141, 41012, 41013, 41016, 41017, 41018, 41019, 41030, 41031, 41034, 41035, 41038, 41042, 41049, 41057, 47010, 47011, 47012, 47013, 47014, 47015, 47016, 47017, 47018, 47019, 47020, 47021, 47025, 47027, 47028, 47030, 47032, 47034, 47035, 47039, 47042, 47043, 47121, 47122, 47521, 47522, 47832, 47833, 47834, 47835, 47836, 47837, 47838, 47841, 47842, 47843, 47853, 47854, 47855, 47921, 47922, 47923, 47924, 48011, 48012, 48013, 48014, 48015, 48017, 48018, 48020, 48022, 48024, 48025, 48026, 48027, 48031, 48032, 48033, 48034, 48121, 48122, 48123, 48124 and 48125.

Marche

60012, 60019, 61010, 61011, 61012, 61020, 61022, 61024, 61025, 61121 and 61122.

5-18-23

Media sources report extreme flooding conditions in Italy. Delays are anticipated until conditions improve.

Additionally, we have been advised of ground handler strikes which are scheduled to occur on May 19th, 2023. Delays of up to one week are expected as a result of the strike.

4-21-23

Industry sources have informed us of a 24 hour airport worker strike which is scheduled to take place in Italy on April 21st, 2023. While difficult to predict at this time, delays of up to one week are likely.

Jersey

6-23-23

We have been advised of IT issues for parcels destined to Jersey, causing local tracking and delivery events to be missing or unavailable. Parcels are still moving and delivering, however Jersey Post advises that some delivery scan events may be missing or delayed.

Kuwait

7-7-23

We have been advised that parcels to Kuwait are experiencing delays of up to one week, due to limited availability of air transportation and staffing.

Libya

9-15-23

Industry sources have advised of heavy flooding and mass devastation in Libya following the collapse of dams near the city of Derna. Delays of up to two weeks are expected.

9-8-23

Industry sources have advised of a recent cyber attack to IT systems in Libya which is expected to cause parcel backlog and delays. The situation is dynamic, however delays of one to two weeks are anticipated.

6-2-23

Effective Friday, June 2nd, the Postal Service will resume acceptance of mail destined to Libya. Expect delays while service resumes.

Macao

9-7-23

Media sources have reported a typhoon in Macao which is expected to cause postal delays. While difficult to predict at this time, delays of one to two weeks are likely.

Mexico

9-16-23

Local sources have advised of a public holiday in Mexico to take place on September 16th, 2023. Delays of up to one week are anticipated due to holiday closures.

6-9-23

Authorities report that due to the continuous eruption from the Popocatepetl volcano from May 21st to June 6, 2023, there have been transportation delays. While difficult to predict, delays of 1 to 2 weeks are anticipated.

5-25-23

Industry sources report that due to limited availability of air transportation, as well as a corresponding backlog, parcels to Mexico are experiencing delays of up to two weeks.

Mongolia

4-28-23

Effective Friday, April 28th, 2023, the Postal Service will resume acceptance of mail destined to Mongolia. Expect delays while service resumes.

Morocco

9-14-23

We have been advised of an earthquake which occurred in Morocco on September 8th, 2023. Several areas of the country are experiencing mass devastation and some areas are impassible. The situation is dynamic, however delays of up to two weeks are expected.

Netherlands

8-31-23

Local sources have reported that due to a backlog caused by temporary customs rerouting, parcels traveling to the Netherlands may experience delays of one to two weeks.

5-18-23

We have been advised that Thursday, May 18th is a national holiday in the Netherlands. Delays of up to one week are likely due to business closures during the holiday.

4-07-23

Sources advise that transportation workers have gone on strike April 3rd and 5th, and are going on strike April 7th, 2023. While difficult to know exactly, delays of one to two weeks are expected immediately after the strike ends.

03-31-23

Sources advise that transportation workers are going on strike on March 29th through March 30th and April 3rd, 5th, and 7th. While difficult to know exactly, delays of one to two weeks are expected immediately after the strike ends.

New Zealand

6-9-23

Sources report that the Kings Birthday was celebrated on June 6th, 2023 in New Zealand. Minimal transportation delays are expected due to the holiday. 

5-11-23

Industry sources report extreme flooding conditions, particularly in the area of Auckland. While difficult to predict at this stage, parcel delays of one to two weeks are expected.

5-4-23

Industry sources report that due to ongoing limited availability of air transportation, parcels to New Zealand are experiencing delays of one to two weeks.

4-13-23

New Zealand Post has advised that due to limited availability of air transportation, parcel delays of up to one week are anticipated for all international shipments into the country.

3-23-23

Industry sources advise that due to a backlog of parcels and continued localized road closures as a result of cyclone Gabrielle, parcel delays are being experienced. While difficult to predict at this time, delays of one to two weeks are expected.

Niger

8-04-23

Media sources have advised of a political coup that occurred on August 2nd, 2023.This has caused the airspace to be temporarily shutdown. The situation is fluid at this time, however delays are expected to continue until the situation improves.

Niue

8-04-23

We have been advised of a temporary hold in accepting mail from USPS Priority Mail Express International due to the lack of transportation. Expect delays up to two weeks. 

Norway

9-8-23

We have been advised of severe weather conditions in Norway which are impacting transit times. Delays of one to two weeks are expected in effected areas.

8-18-23

We have been advised of Flooding and inclement weather conditions in Norway which are causing road closures and transportation delays. The situation is dynamic, however parcels traveling in affected areas may experience delays of one to two weeks.

8-11-23

Local sources have reported Flooding and inclement weather conditions in Eastern and Southern Norway. Due to conditions, some roadways have been blocked and are impassable until the situation improves. Delays of one to two weeks are expected in affected areas.

4-17-23

Posten Norge has advised of a national trade union worker strike, which began on April 17th, 2023. Delays are expected during and immediately following the strike.

Peru

8-30-23

We have been advised of a public holiday in Peru on Wednesday, August 30th, 2023. Delays of up to one week are expected due to business closures during the holiday.

Philippines

6-1-23

Authorities report that due to a major fire at the Manila Central Post office, some parcels may experience delays of one to two weeks.

Portugal

6-1-23

Media sources report severe flooding and inclement weather, particularly within the area of Lisbon. While difficult to anticipate, delays of up to one week are likely.

Saint Pierre and Miquelon

8-04-23

Effective Friday, August 4th, 2023 we will resume acceptance of mail destined to the following country. Expect delays while service resumes.

Singapore

9-1-23

Industry sources have advised that due to the Singaporean Presidential Election polling day on Friday, September 1st, parcel delays of up to one week may be experienced.

Slovenia

8-18-23

Local sources report flooding and inclement weather conditions in Slovenia which are impacting transportation and transit. Additionally, Slovenian officials have called a Day of Solidarity on August 14th, when businesses will be closed to allow workers to assist with relief efforts. While difficult to predict at this time, delays up to two weeks are expected.

8-11-23

Media sources report flooding and inclement weather conditions in Slovenia which are impacting transportation and transit. While difficult to predict at this time, delays up to one week are anticipated.

Spain

9-21-23

We have been advised of customs IT issues which are impacting customs clearance and transit times in Spain, primarily impacting Correos y Telégrafos DDU shipments. While difficult to predict, parcel delays of one to two weeks should be expected.

6-30-23

Industry sources advise that due to airline pilot worker strikes in Spain from June 19th through July 2nd, delays of up to two weeks are anticipated.

6-1-23

We have been advised of heavy rainfall and transportation disruptions in Spain due to inclement weather. Delays of one to two weeks should be anticipated.

4-13-23

Industry sources advise that a ground handler strike will take place three times a week until April 13th, 2023. While difficult to predict at this time, delays of one to two weeks are expected.

Sweden

6-30-23

Media sources have reported transportation worker strikes in Sweden beginning July 3rd, 2023 due to pay disputes. The situation is unpredictable at this time, however worker unions have advised that ongoing strike action may continue intermittently through July 14th if an agreement cannot be reached. Delays of up to 2 weeks are anticipated.

Switzerland

6-30-23

We have been advised of Airport worker strikes at Switzerland's Geneva airport on June 30th, 2023. While difficult to predict at this time, parcel delays of up to one week are expected.

Thailand

8-12-23

We have been advised of a public holiday in Thailand from August 12th to August 14th to commemorate the birthday of the Queen Mother. Delays of up to one week may be experienced due to business closures.

8-04-23

Sources have informed us that due to a public holiday, Asahna Bucha, that occurred on August 1st, 2023, parcels to Thailand may experience delays of up to one week.

7-28-23

Sources have informed that due to a public holiday to celebrate the birthday of King Vajiralongkorn July 28th through July 30th, parcels to Thailand may experience delays of up to one week.

6-22-23

Thailand Post has advised that due to technical issues, some tracking events are unavailable on the Thailand Post tracking page. Parcels are still moving and delivering, however delivery confirmation and tracking events may be temporarily unavailable.

6-1-23

Industry sources have advised that due to public holidays in Thailand June 3rd through June 5th 2023, parcel delays are anticipated for the upcoming week.

5-4-23

We have been advised of a national holiday on May 4th, 2023 celebrating King Maha Vajiralongkorn's coronation in Thailand. Delays of up to one week are anticipated.

4-13-23

We have been advised that due to Songkran Festival and Thai New Year celebrations to take place April 13th through April 16th, 2023 delays of one to two weeks are anticipated for parcels to Thailand.

4-7-23

Thailand observes Chakri Day, April 6th, 2023, as a National Holiday. Normal transportation will resume after the Holiday and minimal delays are expected. 

Timor-Leste

8-11-23

Effective Friday, August 11th, 2023 the Postal Service will resume acceptance of mail destined to Timor-Leste. Expect delays while service resumes.

Turkey

9-7-23

Industry Sources have advised of flooding and inclement weather conditions in Turkey. While difficult to predict, parcel delays of one to two weeks are anticipated.

Turkmenistan

8-04-23

Effective Friday, August 4th, 2023 we will resume acceptance of mail destined to the following country. Expect delays while service resumes.

Ukraine

6-16-23
We have been advised that due to flooding caused by the recent explosion and collapse of the Kakhovka dam in Kherson, lengthy delays are anticipated. Due to the ongoing nature of the war in Ukraine, it is difficult to predict when conditions will improve. Parcel delays of 3-4 weeks continue to be experienced.

United Kingdom

8-25-23

Local sources have advised that Monday, August 28th is a bank holiday for the United Kingdom. Customs clearance and deliveries will not take place on this date. Services will resume on Tuesday, August 29th. Minor delays of up to one week should be expected.

5-25-23

We have been advised that due to backlogs, Royal mail is experiencing some delays in the delivery of DDU parcels to the UK.

Additionally, security workers at London's Heathrow airport have called for a worker strike to take place from May 25th through May 27th, 2023. While difficult to predict at this stage, delays of one to two weeks are anticipated.

5-11-23

We have been advised that due to holiday backlogs stemming from closures for the coronation of King Charles III, some parcel delays are being experienced. Delays of up to one week are expected while the backlog is cleared.

5-6-23

Sources report that due to the Coronation of King Charles III, government offices will be closed May 6th through May 8th, 2023. Delays of up to one week are expected.

4-27-23

Royal Mail has advised that they are experiencing ongoing backlogs due to processing center delays out of the Heathrow Worldwide Distribution Center. DDU delays of one to two weeks are expected.

4-21-23

Royal Mail has advised that they are experiencing ongoing backlogs due to a cyber attack which took place in early February, 2023. DDU delays of one to two weeks are expected.

4-07-23

Media sources report that the security team of Terminal 5 of Heathrow Airport will go on strike until April 9th, 2023 (Easter Sunday). Delays up to two weeks are expected after the holiday break. 

3-30-23

Media sources report that the UK Government Passport Office staff and the security team of Terminal 5 of Heathrow Airport will go on strike during Easter break. The security staff at that terminal will be striking up to 10 days. Delays up to two weeks are expected after the holiday break.

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− Passport Shipping team